Ratings based on 894 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
Located perfectly, staff pleasant and perfect for a short break when out exploring most of the day.
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi, William!Thank you very much for the review. We appreciate it a lot! We hope to see you again in Tromsø in the future!Best regards,Comfort Hotel Xpress Tromsø
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi, Tim!Thank you very much for the review. We appreciate it a lot! Best regards,Comfort Hotel Xpress Tromsø
by A traveller
Posted Mar. 4, 2024 on Expedia
We really enjoyed our stay
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi Paulette!Thank you very much for the review. We appreciate it a lot! We hope to see you again in Tromsø in the future!Best regards,Comfort Hotel Xpress Tromsø
by A traveller
Posted Mar. 4, 2024 on Expedia
Great location!
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi, Wei-LunThank you very much for the review. We appreciate it a lot! We hope to see you again in Tromsø in the future!Best regards,Comfort Hotel Xpress Tromsø
by A traveller from Tamarac
Posted Mar. 3, 2024 on Expedia
The room dont have a basic coffe machine
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi!Thank you very much for the review. We appreciate it a lot! We do not have coffeemachiones in the rooms, but we do have coffee for sale in our reception. Same goes with kettle and microwave, which our guest can use for free.Best regards,Comfort Hotel Xpress Tromsø
by A traveller
Comfort Hotel Express Tromso
Posted Mar. 3, 2024 on HotelsThe concierge were excellent and very nice people and catered for all our needs. The only significant criticisms we have are the none existence of any wardrobe space to hang clothes in and not one shelf nor a small drawer to put things in or on. When you're staying for at least four days, it's better to empty your suitcase rather than live out of it. We had to leave most things in the suitcase because there was nowhere to put anything. There was no shelf in the bathroom to put toiletries on either. Little things admittedly but noticeable/frustrating things. The shower curtain was also missing but deliberate apparently. It's being looked by management to be put back into in all the rooms. A shower curtain helps because the water spray was hitting everything including the toilet paper and toilet seat. Older people would struggle to walk on a wet floor if they wanted to use the sink afterwards for fear of slipping over plus it's noticeable of how colder it is to shower without a curtain initially before the whole room warms up. Again little things but it didn't ruin our stay. Just things that make your stay easier and more enjoyable.
On the plus side, we had a lovely view of the sea & mountains & when we asked Sam for a higher floor he was very accommodating. The beds are comfy and the hotel is lovely and warm. There's a supermarket very close that sells hot food when you don't want to spend loads of money on a restaurant meal.
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi, J!Thank you very much for the review. We appreciate it a lot, as it gives us a pointer at what we can improve upon! We are so glad to see that you got to see the northern lights, beautiful picture you captured!Comfort Hotel Xpress Tromsø
by A traveller
Tromso Stay
Posted Mar. 2, 2024 on HotelsDecent stay given that its in central location with short walk to all major amenities, restaurants & adventure meeting point.
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi!Thank you very much fot the review. We appreciate it a lot! We hope to see you again in Tromsø in the future!Best regards,Comfort Hotel Xpress Tromsø
by A traveller
Posted Mar. 1, 2024 on Hotels
Perfect location. Rooms tiny but okay for a few days stay
Comment from Hotel Management
Mar. 9, 2024 by Eirik, Hotel Management
Hi.Thank you very much fot the review. We appreciate it a lot! We hope to see you again in Tromsø in the future!Best regards,Comfort Hotel Xpress Tromsø
by A traveller
Posted Feb. 28, 2024 on Expedia
Perfect base for a week in Tromso.
Comment from Hotel Management
Mar. 22, 2024 by Alexandra, Hotel Management
Hi, thank you for your review, we appreciate it!
by A traveller
It was ok
Posted Feb. 24, 2024 on HotelsThe room is on the smaller size with the essensials. I only stayed one night so it was fine. The problem was the heater was way to hot. Temperature was fixed and we could not adjusted. We opened the window but still it was very hot. The other problem was the noise on the street. Otherwise the hotel was centrally located.
Comment from Hotel Management
Feb. 25, 2024 by Eirik, Hotel Management
Hi Viviana! :-)Thank you very much for the review. We appreciate it a lot! Have a nice day! :-)Best regards,Comfort Hotel Xpress Tromsø
