Note fondée sur 1 177 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 mars 2023 sur Hotels
5 sur 5
par un voyageur

Publié le 3 févr. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
3 sur 5
par un voyageur

Publié le 2 févr. 2024 sur Expedia
Overall all good except the front desk male staff named Roy. He is rude and impolite, definitely he is not the one not suitable to work at the front desk. I am shocked on his bad attitude towards to the guest.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for choosing to stay at Nina Hotel Tsuen Wan West and for giving us your valuable comments. We are sorry for not giving you a perfect stay experience. If you encounter any problems during your stay, please feel free to contact the customer service manager on duty. We sincerely look forward to your next visit.
4 sur 5
par un voyageur

Publié le 28 janv. 2024 sur Hotels
Convenient to everything! Hotel staff are friendly and helpful, overall is good! During the stay, the weather was not good, cold & strong wind outside. The strong winds made some of the lift were not working properly, have to wait & wait the door closed tightly, then the lift moved up to my floor.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. For the strong wind which affect the guest lifts we will be working on that. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
4 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
Overall good and price reasonable
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
5 sur 5
par un voyageur

Publié le 5 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
5 sur 5
par un voyageur

Publié le 5 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
3 sur 5
par un voyageur

Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
5 sur 5
par un voyageur

Publié le 26 déc. 2023 sur Expedia
This is my second time stay during xmas eve, and with the busy seasons, the exceptional services Nina provided never fail us. The room is lovely with spectacular view and a birthday cut cake was provided as my other half's birthday. The room was well equipped, even came with a wardrobe room. One word, stunning!
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.
5 sur 5
par un voyageur de LITTLE NECK

Publié le 23 déc. 2023 sur Expedia
Great Location & All Easy !
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Assistant Director of Front Office - Marco AuYeung, Gestion de l’hôtel
Dear valued guest,Greetings from Nina Hotel Tsuen Wan West, Hong Kong.Thank you very much for your encouraging feedback to us as glad that we meet your expectations. We are very grateful that you had enjoyed the stay. Thank you very much in advance for your time, your motivating score is vital important to our team’s passion and commitment, driving us to reach the best level in hospitability.