Ratings based on 965 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A traveller
Posted Feb. 5, 2024 on Expedia
The front desk staff talked to the mainland tourists with a strong tone of dislike and arrogance. Some of the resentments could be justified as mainland tourists are not known for being patient and courteous. However, the hotel staff should not paint everyone with the same brush as they are in the hospitality business.
Comment from Hotel Management
Feb. 6, 2024 by Panda Hotel, Hotel Management
Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome you in the not too distant future.
by A traveller
Posted Jan. 31, 2024 on Expedia
Although the MTR is 15 minutes away but this would be our exercise. Other than that, very convenient double decker bus is available. walking distance to the market, stores, food, etc. will be back again.
Comment from Hotel Management
Feb. 1, 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A traveller
Posted Jan. 27, 2024 on Expedia
Very convenient!
Comment from Hotel Management
Jan. 29, 2024 by Panda Hotel, Hotel Management
We are delighted to learn that you had a wonderful stay with us and look forward to welcoming you back again.
by A traveller from Brooklyn
Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A traveller
Posted Dec. 29, 2023 on Hotels
excellent hotel with great location with many food choice. Staff are excellent and it’s one of the next around in Hong Kong
Comment from Hotel Management
Jan. 2, 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A traveller
Posted Dec. 24, 2023 on Expedia
1st, 5:30pm rooms has cooking smell, I called front desk saying it shouldn’t be then gone
2nd, called again 11:30pm because smell so strong, finally change me a room
3rd, the new room has smoking smell, then change to another room
4th, my key not working on the day afterward need go down reactive….
Crazy
Comment from Hotel Management
Dec. 27, 2023 by Panda Hotel, Hotel Management
Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome you in the not too distant future.
by A traveller
Posted Dec. 21, 2023 on Expedia
Very convenient location. Reception staff have spaces to improve.
Comment from Hotel Management
Dec. 22, 2023 by Panda Hotel, Hotel Management
We are sorry to learn about your disappointment during your last stay with us. Quality training has been reinforced for the hotel service team. Look forward to serving you better in the near future.
by A traveller from Cupertino
Posted Dec. 16, 2023 on Expedia
Panda hotel is located a convenient and safe location, however, the bathrooms in our room do need some upgrades and better cleaning. Moreover, the AC system is strong but it should have automatic temperature control so the system can monitor the room temperature properly. It was very cold when the AC is on constantly. What’s more, the mini fridge in our room doesn’t work so the food I put inside got spoiled. :((
Comment from Hotel Management
Dec. 18, 2023 by Panda Hotel, Hotel Management
Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome you in the not too distant future.
