Ratings based on 888 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 20, 2020 on Expedia
We actually were moved to a sister hotel, Gardenwalk due to booking issues. Gardenwalk was a very nice hotel, clean. Construction was going on but did not affect us much. Upon check-in they put us in a room with a king-sized bed for 3 people. Upon request, we were moved to 2 double beds as originally booked. Very friendly front desk staff.
by A traveller
Posted Jul. 12, 2020 on Hotels
by A traveller from Montana
Posted Jul. 9, 2020 on Expedia
We were directed day of our reservation to stay at the Hilton, perhaps a sister hotel close by. The first room had recently been redone. The sink and bath still had construction dust in them and the sink was COMPLETELY clogged. The tv wasn’t hooked up either. Requested a new room. The room we were given had a BROKEN bed. Tried to go to the pool with my daughter at 8:30 and it was closed for “repairs”None of this was on the website. It was 11:30 by now and I had to be up at 3:30 For my flight. Absolutely hands down worst experience at a hotel.
by A traveller
Posted Jul. 8, 2020 on Hotels
There was no shuttle service from the airport after 9, website said 10. No free continental breakfast as advertised, but had a waitress that took orders and expected tips. Hotel was undergoing a lot of construction, and I saw a large dead cockroach on the floor in the breezeway. The front desk people were very nice and accommodating, as well as the the shuttle driver who found my id on the ground and returned it to me. The "waitress" and kitchen staff were not pleasant at all and rather rude about accommodating me and my service dog.
by A traveller
Posted Jul. 5, 2020 on Expedia
by A traveller
Late check in mess
Posted Jun. 23, 2020 on HotelsThe only issue we had was when i tried to call the hotel to tell them we'd be checking in late and needed a shuttle in the morning, they could not help me because I went thru hotels.com. and I'd have to call you guys. Finally they said they'd transfer me to the front desk and they just said no problem as long as your here before midnight and let them know about the shuttle when you check in. This was after 10 minutes of hold and begging with the other guy.
by A traveller
Posted Jun. 17, 2020 on Hotels
by A traveller
Posted Jun. 11, 2020 on Hotels
by A traveller
construction
Posted Jun. 10, 2020 on HotelsI didnt actually stay at Clarion i was sent to Hilton Gardens across the street. Its a nice hotel but i was put on the 3rd floor that had a lot of remodeling. Otherwise ok considering circumstances around the Covid virus.
by A traveller
Posted Jun. 1, 2020 on Hotels
The hotel is closed but they have a qa
