10/10 Excellent
Victor
Travelled with partner
Oct 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor
Stayed 5 nights in Oct 2025
ARKA TULUM
4.0 star property
4-star adults-only hotel near Tulum Mayan Ruins
Choose dates to view prices
Photo gallery for ARKA TULUM
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Breakfast included
- 24/7 front desk
- Spa
- Housekeeping
Explore the area
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
- Tulum National ParkPlace, Tulum National Park6 min drive
- Tulum Mayan RuinsPlace, Tulum Mayan Ruins8 min drive
- Playa ParaisoPlace, Playa Paraiso10 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)55 min drive
Room options
View all photos for Deluxe Villa, Garden View
Deluxe Villa, Garden View
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Villa, Pool View
Deluxe Villa, Pool View
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
Tulum
City center stay.You'll be steps from Dos Aguas Park and within a 10-minute walk of Hospital de Tulum with a stay at this Tulum City Center hotel. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).
What's nearby
- Tulum National Park - 6 min drive - 3.9 km
- Gran Cenote - 6 min drive - 5.7 km
- Tulum Mayan Ruins - 8 min drive - 4.9 km
- Las Palmas Public Beach - 8 min drive - 5.3 km
- Playa Paraiso - 10 min drive - 6.0 km
Getting around
- Tulum Intl. Airport (TQO) - 39 min drive
Restaurants
- Las Margaritas - 1 min walk
- BABEL Café - 2 min walk
- Wang Tulum - 4 min walk
- Raw Love - 2 min walk
- Charlie's - 2 min walk
About this property
ARKA TULUM
4-star adults-only hotel near Tulum Mayan Ruins
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
An outdoor pool, spa services, and a terrace are also featured at ARKA TULUM. Free self parking is available.
This 4-star Tulum hotel is smoke free.
- 11 guestrooms or units
- Continental breakfast (free)
- Front desk (24 hours)
- Tour and ticket information
- Concierge
- Terrace
- Garden
- No smoking on site
- Bar or lounge
- Dining venue
ARKA TULUM offers 11 air-conditioned accommodations with private pools and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Free continental breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
Things to do
- Designer stores
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Smooth flooring in room
- Well-lit path to entrance
Room amenities
Entertainment
- Private pool
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Bathrobes
- Hair dryer
- Outdoor shower
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
More
- Air conditioning
- Fan
- Individual decor
- Individual furnishings
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at ARKA TULUM
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Pets and service animals are not allowed on site.
Reviews
ARKA TULUM Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
Reviews