Ratings based on 15 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 10, 2020 on Expedia
Comment from Hotel Management
Mar. 10, 2020 by Equipo Jabin Tulum, Hotel Management
Agradecemos mucho el tiempo que se ha tomado para calificar nuestro servicio. Esperamos pronto poder contar nuevamente con su visita en una estancia futura.
5 out of 5
by A traveller

Fantastic downtown location and accommodations

Posted Dec. 24, 2019 on Hotels
The front desk and staff was attentive and helpful from the moment we arrived to the day we left. We were recommended a great ceviche place for lunch! The room had everything we needed. Most of all, we loved the downtown location. We liked being in the local neighborhood.
Comment from Hotel Management
Dec. 24, 2019 by Jabin Team, Hotel Management
Dear guest, We thank you in advance to share us your comments. We are pleased to know that you enjoyed your stay. We will continue working to improve day by day. We hope to see you in your next visit to Tulum.
3 out of 5
by A traveller

So So

Posted Dec. 20, 2019 on Hotels
Because of place of the Hotel, room was very noisy. So, you can not sleep well. The rest of the cases was so so.
Comment from Hotel Management
Dec. 21, 2019 by Jabin Team, Hotel Management
Dear guest, Thanks for share us your comments this help us to be better For the noise was a external situation it doesn´t belongs to the hotel we apologize for the inconvenients. A happy homecoming
5 out of 5
by A traveller from Atlanta, GA

Posted Nov. 18, 2019 on Expedia
Such a friendly staff and clean room . Great breakfast and nice walking distance from town . Highly recommend
Comment from Hotel Management
Nov. 18, 2019 by Luis C, Hotel Management
Dear Samantha Thank you for your comments which makes us to effort and be better each time. Hope you can visit us again soon.
5 out of 5
by A traveller

Posted Nov. 18, 2019 on Expedia
Comment from Hotel Management
Nov. 21, 2019 by Luis C, Hotel Management
Agradecemos mucho sus comentarios los cuales nos ayudan a mejorar cada dia.
5 out of 5
by A traveller

Posted Nov. 14, 2019 on Expedia
Had a wonderful stay at Jabin. The staff was courteous and the breakfast was delicious, mexican styed eggs and the marmalade was amazing. Close to everything and would recommend to anyone staying to Tulum and trying to get away from the hotel zone.
Comment from Hotel Management
Nov. 14, 2019 by Luis C , Hotel Management
Thank you very much for share your comments, we're very glad to hear that your stay at Jabin exceed your expectations. Hope you can visit us again on your next vacation on Tulum.
5 out of 5
by A traveller

Posted Sep. 13, 2019 on Expedia
Loved staying here. Favourite hotel in my 3 week trip. Was surprised that it was only considered a 3 star hotel - had little thoughtful touches like the welcome box, slippers placed neatly when room was cleaned, big room with Netflix, loved the jelly beans at the front reception. Would definitely stay here again.
Comment from Hotel Management
Oct. 1, 2019 by Luis C , Hotel Management
Thank you for let us know about your experience with us which definately make us to improve and be better with each comment.
5 out of 5
by A traveller

Gorgeous boutique hotel at an amazing price

Posted Aug. 18, 2019 on Hotels
Location is good, 5 minute walk from the ADO bus station and the main strip of shops and restaurants. You can rent a bike from the hotel to go to the beach. The room was spacious, clean and nicely decorated, with a balcony. You were also able to watch Netflix as they have their own account. The little gifts in the room and when you left we’re a lovely and thoughtful touch. Breakfast which was included in the room rate was served on a nice balcony and options to eat for westerns too. For the price of the room which was a complete bargain in tulum, this hotel exceeds expectations.
Comment from Hotel Management
Aug. 18, 2019 by Jabin Team, Hotel Management
Dear guest, We are very happy to know that our work it's been recognized through your satisfaccion. We will keep working hard to give you the best experience. A happy homecoming!
4 out of 5
by A traveller

Posted May 27, 2019 on Expedia
very nice hotel in a very nice location. good *value for money* and highly recommended. we enjoyed staying there and will consider to return.
Comment from Hotel Management
Jul. 12, 2019 by Luis - Revenue manager, Hotel Management
Dear guest, Thanks for taking the time to share us your comments, about your experience with us this help us to be better. Do not forget to contact us directly for your next vacation so you can get a better price. Cordially
5 out of 5
by A traveller

Posted Feb. 25, 2020 on Expedia
Comment from Hotel Management
Feb. 29, 2020 by Jabin Tulum team, Hotel Management
Thank you for rate us! Cordially