Ratings based on 237 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 22, 2024 on Expedia
My husband and I had a short stay at Villa Pescadores and we loved everything about our stay. The hotel is right on the beach. Our room was very clean. The entire staff was welcoming. Alberto and Araceli were very attentive to our needs. Alberto recommended a fishing trip and it was one of the highlights of the trip. The hotel chef was able to cook the fish we caught and it tasted delicious. Overall, I highly recommend this hotel. We will definitely be back.
by A traveller
Posted Jan. 13, 2024 on Expedia
We had a lovely stay at this beautiful eco-friendly beachfront property, which is located within the national park of the Tulum ruins. It’s very serene and relaxing. Jaime and her staff are wonderful, friendly, attentive, and we’re very helpful in accommodating our needs, including renting an ATV. Jaimie is absolute gem and one of the reasons we rate this memorable stay high. the only downside of the hotel being a within the national park, there is only one bidirectional road to and from the property to the main beach area and town where all the restaurants and activities are and there is a lot of traffic due to cars trying to go to the ruins and beaches. Additionally, you have to pay a daily park entrance fee per person of $60 MXN regardless of entering by car, ATV, bicycle. The hotel reimburses you the first day of the entrance fee. Overall, we would return again.
by A traveller from Woodland Park
Posted Dec. 26, 2023 on Expedia
The staff here was extremely friendly and on point. They did a great as a team, being available while not hovering. We will definitely be back.
Jamie at the front desk truly does an incredible job be informative and managing everything at the same time.
Ivan, Jose Louis, Fernando, and Arcelli were awesome on the food service side.
And Rosalia was nearly invisible but kept the room spotless.
by A traveller
Posted Nov. 8, 2023 on Expedia
We liked teh concept, excellent service, making reservations to tours or taxis on our behalf. Exceelent access to evry pristine beach, and very good restuarant.
by A traveller
Posted Nov. 6, 2023 on Expedia
Steps to the beach.
by A traveller
Posted Oct. 27, 2023 on Expedia
This property was truly amazing. The staff is very friendly, helpful, and knowledgeable. They even upgraded our room for free because it was my birthday! The food at the onsite restaurant is a delicious as well. You would not be disappointed stayimg here.
by A traveller
Posted Oct. 13, 2023 on Expedia
So disappointing that we left early with no refund.
The location is beautiful (it’s a beach on the Caribbean Sea, of course it is) however that was honestly it.
Their approach of being eco-friendly is to be commended however it is compounding to your experience (a good experience and being eco-friendly are not mutually exclusive). The hut on the beach looks cool however it is disfunctional. You cannot have your AC on from 9am to 6pm which is crazy in this heat (the office is always chilled however…) and when it is on, it’s very weak. There are also gaps in the hut roof plus the two sliding doors have a permanent gap down the middle when closed so you cannot maintain a consistent colder temperature in the hut. This means you have to pump AC at its coldest consistently which is counter-productive to the “eco-friendly” approach.
The power went out one night and it was roasting in the hut with 0 air flow as the only windows are two tiny bathroom windows unless you want to leave your doors open… not much you can do as an accommodation but these are things you have to consider as a visitor here as they do not have access to the regions main electric supply, there is an on-site generator which is subject to instances like this.
The staff were nice. I can’t say I had the experience that a lot of other people did in the reviews of outstanding service that made the trip magical though (and we tipped a lot - my wife is in the service industry, it is a must).
by A traveller
Posted Oct. 4, 2023 on Expedia
Beautiful place to stay and relax, the only thing is that food and drinks are very pricey. Front desk Ale was very helpful in all my needs and very professional.
by A traveller
Posted Sep. 12, 2023 on Expedia
Comment from Hotel Management
Sep. 17, 2023 by Jamie Luraschi, Front Desk Manager, Hotel Management
Gracias
by A traveller from Downey
Posted Jul. 26, 2023 on Expedia
Comment from Hotel Management
Aug. 24, 2023 by Jamie Luraschi. Gerente de Front Desk, Hotel Management
Gracias por tu amable comentario
