Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great!
Publié le 7 mars 2024 sur HotelsWe loved this place. Super tidy and clean, Great staff - just great. No wifi at the cabin and bathroom outside in separate room next to the cabin
Commentaires de Gestion de l’hôtel
8 mars 2024 par Colette, Gestion de l’hôtel
Hi WernerThank you so much for your lovely review. We agree with you that our staff are awesome! We are so pleased you enjoyed your stay here and hope that you visit us again in the near future.Kind regardsPyramid Holiday Park
par un voyageur
Publié le 16 févr. 2024 sur Wotif
Was pleasantly surprised with the quality of our cabin and with how modern it looked. The only downside was that the description said there was a queen bed. The bed was certainly not the width of a normal queen bed. This did affect the quality of my and my partners sleep. Other than that and the obvious noise of planes during the day, it was an excellent stay.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Colette, Gestion de l’hôtel
Hi MichaelThank you for reviewing our park. We do apologise for the size of the bed that did not suit you. Two of our villas have a double bed in the main bedroom and the rest have queen beds and it turns out the villa you were booked in had the double bed. We would have happily moved you to a villa that had the queen bed to prevent an uncomfortable sleep for you both. We are pleased that you enjoyed your stay here and hope that you visit us again. Kind regardsPyramid Holiday Park Team
par un voyageur
Publié le 11 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Louise, Gestion de l’hôtel
Thanks Jenni for making the time to review our park and we are glad that you enjoyed your stay at Pyramid Holiday Park.Safe travels and look forward to you visiting us again one day.Louise
par un voyageur
Publié le 10 févr. 2024 sur Wotif
It was nice and clean, the only fault which we reported to reception was the shower.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Colette, Gestion de l’hôtel
Hi Ellen thank you so much for giving us a 5 out of 5 review, we are so pleased you enjoyed your time at Pyramid Holiday Park. It was lovely having you stay here. We also think our park is great.Thank you for letting us know about the shower we will have it repaired today.We hope you come and stay again soon.Kind regardsColette
par un voyageur
Happy to recommend
Publié le 3 févr. 2024 sur HotelsSuper friendly place to stay. No issues. Beds were comfortable and clean. Pool towels supplied which was convenient. Will definitely be back for a longer stay in the future.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Louise, Gestion de l’hôtel
Thanks, SusanGlad you enjoyed your stay and we look forward to seeing you again soon.Enjoy your overseas travel experience too.Thanks and enjoy your day.Louise
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Colette, Gestion de l’hôtel
Thank you Peter for taking the time to review our park it is very much appreciated. We hope you visit us again when you are visiting Tweed Heads.Kind regardsColette
par un voyageur
Publié le 26 janv. 2024 sur Wotif
The cabin was lovely and clean, it had everything and the bed was very comfortable.
It was quiet (apart from when the planes flew over) and the grounds and facilities in good order!!
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Louise, Gestion de l’hôtel
Thank you Kerry for making the time to review our park.We are pleased that you enjoyed your stay here at Pyramid Holiday Park.I'm not sure that we will ever get used to the planes!!Kind regardsLouise
par un voyageur
Publié le 15 janv. 2024 sur Hotels
Great and very affordable cabins, friendly staff, great facilities, parking at your door. Comfortable beds. Highly recommended, we will definitely stay again next time on our way through.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Colette, Gestion de l’hôtel
Thank you Paula for such a lovely review. We are so pleased that you enjoyed yourself here at Pyramid Holiday Park. We look forward to you visiting here again.Kind regardsColette
par un voyageur
Publié le 13 janv. 2024 sur Wotif
Beautiful clean property.
Nice beachy theme
Service was average.
We were refused late check out.
Also…..
Unfortunately our cabin door was in disrepair and not sliding smoothly/efficiently to glide on the close which resulted in an injury and a visit to hospital.
Hopefully the door is repaired.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Steve, Gestion de l’hôtel
Hi Jenny,Thankyou for the review and the comments on our cleanliness. Unfortunately we are booked back to back this time of the year and could not offer you a late checkout. As to the faulty door, the maintenance team inspected the door and could find no fault with it. We did all we could, offering an ice pack and phoning the amubulance on your behalf but are not qualified to give pain medication of any type which I know you were upset about. Hope the finger heals well and all the best.
par un voyageur
Publié le 4 janv. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Colette, Gestion de l’hôtel
Thank you Emily for taking the time to review our park. I am glad that you enjoyed your stay here at Pyramid Holiday Park and we hope that you visit us again in the near future.Kind regardsColette
