Ratings based on 160 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Good location, comfort, great staff. Nice pool.
Posted Dec. 30, 2023 on HotelsGood location 10 min walk to either Ubud market or the monkey forest. Very friendly staff. Comfortable bed and pillow - probably gets hotel bed we’ve had.
Staff were happy to let my 5 year old son feed the fish, and taught him to talk to the pet birds in Indonesian. Pools are nice. Good little shallow areas for kids too. Overall rooms could use a revamp, but all in all got what we paid for we feel. Some building happening around outside of the hotel - nothing they can control. Would happily stay again
by A traveller
Posted Sep. 27, 2023 on Expedia
Their policy and capability to resolve issues with you is limited. Also pricing is overcharged in comparison to other amenities in the area.
by A traveller from Altadena
Posted Aug. 24, 2023 on Expedia
Great location. The property is set back from the main Street. So it’s nice and quiet when you need to rest, but walkable to stores, restaurants, spas, etc. Rice field view and visiting monkeys are a plus for our family. The units are older and can be updated but for the price, we would stay here again.
by A traveller
Posted May 9, 2023 on Expedia
grateful for a wonderful time
by A traveller
Posted Apr. 9, 2023 on Expedia
The dirtiest place that we have ever stayed - dirty bed linen(dried blood on the pillowcase), hair in the bathroom, filthy toilet, shower that doesn’t get warm/hot, algae in the one pool that is open. We due to stay 2 nights, but due to the condition of the hotel we stayed only 1 night. I am currently waiting on a refund for the second night.
by A traveller
Posted Feb. 2, 2023 on Expedia
Beachfront. Many staff appeared to be in training and did not have much English. Large resort well maintained but not running at capa ity.
by A traveller
Love our stay!
Posted Jan. 7, 2023 on HotelsThe hotel is perfectly located for walking everywhere in Ubud. The staff was incredibly friendly and helpful. The pool setting overlooking the rice field was a highlight. The food was delicious at the restaurant too. We highly recommend Cendana, and would stay again when we visit Ubud.
by A traveller
Posted Dec. 17, 2022 on Expedia
Beautiful old style Balinese hote
by A traveller from Singapore
Posted Aug. 20, 2022 on Expedia
The room could be fitted with more hooks and places to hang our clothes, and the furniture needs upgrading. Staff were friendly and helpful. More breakfast options would be great but, understand that the hotel would need more staff for that. The doorknob on our bathroom door was faulty and it was rather difficult to open and close the door. I think guests should also be provided with power adapters, as all power outlets are only compatible with Type C European plugs and Schuko Type F plugs. The beds had mosquito nets which was really helpful as mosquitoes abound especially at dusk and nighttime (this should come as no surprise, because there are rice paddy fields within the vicinity). The hotel is walking distance from the city centre. Overall it was a good stay at the hotel, and I enjoyed the staff’s hospitality.
by A traveller
Posted Jan. 31, 2020 on Hotels
My family with 13 love to stay with cendana. The environment is amazing. The room is clean. Good services from staff
