Ratings based on 238 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Not as advertised.
Posted Feb. 2, 2024 on HotelsNot as advertised. The deluxe rooms were very overpriced. This is really more like a hostel and the “deluxe” rooms were down a very steep and wet set of stairs covered in moss. This is not appropriate for anyone with the slightest mobility issue.
The air conditioning did not work. The deluxe rooms were very musty due to the location being at the bottom of a ravine and the a/c not working. The rooms were very old.
Comment from Hotel Management
Feb. 3, 2024 by Ketut, Hotel Management
Dear guest, thank you so much for your feedback, we really appreciate it and apologize with all the error. We promise will do better services in the future.Best regards, Ketut & family
by A traveller
Posted Jan. 19, 2024 on Expedia
beautiful traditional environment and rooms, great price and the food delicious and inexpensive. Friendly staff, can organise everything you need. Easy walk to main road and palace and market and rice terrace walk. Loads of eateries and facilities close buy. When you are at the pool and in the gardens you wouldn't know the hustle and bustle of ubud was only minutes away. Comfy beds and reasonable aircon to ensure you have a good nights sleep. Will come again for sure. Deluxe room no.13 had a fridge and huge balcony overlooking the river and ravine. You need to be able to walk steps if you have this room, but many standard rooms closer to reception have not many steps
Comment from Hotel Management
Jan. 19, 2024 by Ketut, Hotel Management
Dear Jody, thank you so much for your feedback. We really apprecaite it and will share to all of our staff. We look forward to welcoming you back someday :)Best regards, Ketut & family
by A traveller
Posted Jan. 13, 2024 on Expedia
Staff was excellent!
Comment from Hotel Management
Jan. 13, 2024 by Ketut, Hotel Management
Dear Mister Kansara,Thank you so much for your feedback. We really appreciate and will share to all of our staff. Best regards, Ketut & family
by A traveller
Posted Nov. 14, 2023 on Expedia
We lived the friendly staff and the privacy of our room, overlooking a ravine and looking into jungle
Comment from Hotel Management
Nov. 15, 2023 by Ketut, Hotel Management
Dear Ray, thank you so much for your feedback. We will share it to all of our staff and family. Once again thank you so much and see you in another time. Best regards, Ketut & family
by A traveller
Posted Nov. 9, 2023 on Expedia
The hotel room itself is fashioned in the traditional Balinese sense with 4 poster bed and mosquito nets. There is no tv but the room would look silly if it had one. The door locks with a chain and padlock and there is a table and chairs out on a private balcony. The grounds are quiet tranquil serene and beautifully manufactured. This is by no means a typical hotel stay. Ketuts fits right in with the Ubud architecture. It was a different experience but highly enjoyable.
Comment from Hotel Management
Nov. 9, 2023 by Ketut, Hotel Management
Dear Patrick, thank you so much for your feedback. We will share it to all of our staff and family. Once again thank you so much and see you in another time. Best regards, Ketut & Family
by A traveller
Excellent
Posted Nov. 6, 2023 on HotelsThis place is awesome and the service was great. I will be back.
Comment from Hotel Management
Nov. 6, 2023 by Ketut, Hotel Management
Dear Briana,Thank you so much for your feedback. We will share it to all of our staff and family. Once again thank you so much and see you in another time. Best regards, Ketut & family
by A traveller
Posted Sep. 22, 2023 on Expedia
We really enjoyed our stay- lovely accomodation, central but quiet, pools, food and staff.
Comment from Hotel Management
Sep. 22, 2023 by Ketut, Hotel Management
Dear Joana, Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you again in another time. Best regards, Ketut & family
by A traveller
Posted Aug. 31, 2023 on Expedia
Amazing little haven. Very Beautiful and quiet. Just perfect!
Comment from Hotel Management
Sep. 4, 2023 by Ketut, Hotel Management
Dear Jess, thank you so much for your feedback. We will share it to all of our staff and family. Once again thank you so much and see you in another time. Best regards, Ketut & family
by A traveller
Posted Jul. 17, 2023 on Expedia
Great staff and location only 10 min walk from the centre of Ubud. The bed and breakfast is beautiful and so well kept.
Comment from Hotel Management
Jul. 17, 2023 by Ketut, Hotel Management
Dear Robert, thank you so much for your feedback. We really happy to hear that you enjoyed your stay with us. Hope to see you again in another time!Best regards, Ketut & Family
by A traveller
Posted May 17, 2023 on Lastminute
Ketut's is conveniently located within a short walk to Town Centre but is a quiet peaceful oasis.
It is the ideal place to relax and recharge as there is a pool, spa center where massages are amazing, and breakfast delivered daily to your room (if you want). The licenced cafe has a great menu and delicious meals if you don't feel like going out for a meal, so that was an unexpected bonus.
I am a solo female traveler and felt welcomed, safe and at home from the first minute to the last minute there as the staff are all friendly, professional and welcoming but just as many families and couples there as well as there are different size villas available.
As it is villa style accommodation and generously spaced out, there is privacy and space and quiet for every guest, so I appreciated I chose it for that as well that reason as well.
Could not recommend it highly enough.
Comment from Hotel Management
May 18, 2023 by Ketut, Hotel Management
Dear Lee, thank you so much for your feedback. We really happy to hear that you enjoyed your stay at Ketut's Place B&B Ubud. We will share it to all of our team. Hope to see you again in another time!Best regards, Ketut & Family
