Ratings based on 835 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 19, 2024
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Silvia, We appreciate you choosing to stay with us and we regret that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you have from your stay so we can address it accordingly. We value your input and hope to welcome you back in the future for an improved stay.
by A traveller
Posted Mar. 4, 2024 on Expedia
The room i stayed in was average nothing fancy but it was clean. It cam equipped with fridge, microwave, hairdryer. Room service was great. Front desk sevice was great. Breakfast bar was good. I would recommend this hotel.
Comment from Hotel Management
Mar. 6, 2024 by Manager, Hotel Management
Hello Juanita, We're glad to hear you found our room amenities and room service to your liking during your stay. Your recommendation means a lot to us, and we appreciate your kind words about our front desk and breakfast bar. If you have any future stays planned in the area, we would be delighted to welcome you back as our guest.
by A traveller
Posted Feb. 29, 2024 on Expedia
Didn’t stay. Hotel looked ghetto.
Comment from Hotel Management
Mar. 2, 2024 by Manager, Hotel Management
Hello Patricia,We're sorry to hear about your perception and wish you had given us the opportunity to exceed expectations. Your feedback is valuable for us to improve our services and facilities. We encourage you to reach out to management directly to discuss your concerns in more detail.
by A traveller
Posted Feb. 27, 2024 on Expedia
Was clean and convenient to my business in Uvalde.
Renovations in progress
Comment from Hotel Management
Mar. 1, 2024 by Manager, Hotel Management
Hello Mark,We appreciate your feedback on our clean and convenient location in Uvalde. Rest assured, our renovations are aimed to enhance the guest experience further. Please feel free to reach out to our management for any further assistance or feedback you may have.
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Lidia, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them appropriately.
by A traveller
Posted Feb. 12, 2024 on Expedia
The hotel is renovating but it was not an inconvenience. The staff was very nice and friendly.
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Hello Margaret, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our ongoing renovations did not cause any inconvenience during your stay. Our staff takes pride in providing excellent service, and we are thrilled to know they were able to make your stay enjoyable. We hope to welcome you back again in the future.
by A traveller
Posted Feb. 7, 2024 on Expedia
The property appears to still be in the process of being updated, my room was very clean and comfortable, just looked outdated. It’s a no frills kind of place but for the price you get what you pay for.
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello RAMON, Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback on the cleanliness and comfort of your room. As part of our commitment to providing a comfortable stay at an affordable price, we do have ongoing updates to ensure a more modern experience for our guests. Your comments will be shared with the appropriate team. Thank you again for your feedback.
by A traveller
Posted Feb. 6, 2024 on Expedia
Great place to stay
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Andrew,Thank you so much for your kind words! We're thrilled to hear that you had a great stay with us. We strive to provide excellent service and accommodations for all of our guests. We hope to welcome you back in the future for another memorable experience.
by A traveller
The Staff
Posted Feb. 2, 2024 on HotelsThe staff earned this hotel an excellent rating. I found them to be not only competent but eager to solve problems.
Comment from Hotel Management
Feb. 3, 2024 by Manager, Hotel Management
Hello Kevin,Thank you for taking the time to share your positive feedback about our staff. We pride ourselves on providing competent and proactive service to our guests. We appreciate your acknowledgement of their eagerness to address any issues that may have arisen during your stay. We hope to welcome you back again in the future for another enjoyable experience.
by A traveller
Posted Jan. 31, 2024 on Hotels
Service was good it was nice and clean the only problem I had no where to hang clothes or where to put them at the second night we had no hot water.
Comment from Hotel Management
Feb. 1, 2024 by Manager, Hotel Management
Hello Doraelia,Thank you for your feedback regarding our hotel. We appreciate your positive comments about the service and cleanliness. We apologize for any inconvenience you experienced with the lack of hanging and storage options as well as the temporary issue with hot water. We value your input and will take it into consideration for future improvements.
