Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,9 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Totally disappointed except for the check in lady
Publié le 5 mars 2024 sur HotelsI booked the hotel for my mom(53), brother(27) and niece(5) as they came up for a funeral. Finally got to check in after services, around 830 or later. Booked as they had a pool. DO NOT CURRENTLY have a pool as "under new ownership so they are remodeling the pool first" we were told at check in. No elevator, their room was all the way down the hall on the second floor. Walking through the hallway, the carpet was bubbled up due to a room in the middle being renovated and large blowers going into the room with backflow lifting the carpet.
Finally get to the room, 5yo goes to the bathroom and there is NO TOILET PAPER! Brother goes to sit on one bed and a random half drank waterbottle rolls out from under the bed. I walk back down to get tp from front desk and the lady was nice about it and apologized. (I think shes the only reason i didn't give all 1 star) get back to the room and sit at the door of the second bed, and it's wobbly. My mom says well we just have to counter balance and went to sit opposite of me, and the bed made a huge clanging thud sound and sank where she had sat.
The air conditioner/ heater panel was damaged but still kinda worked. The smoke alarm looked as though it had been ripped out as there was just a frame and some wires there. Other furniture was badly damaged and over all it was pretty bad. If it weren't for how tired and emotionally drained we were, we would have left and found another hotel!!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Ashley, Gestion de l’hôtel
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you'll visit us again.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Pool is closed for maintenance, has been for at least a month. Internet is down with no fix time. I specifically requeated a hotel with a pool and free internet. Didnt know either until after we had checked in and went to use either of them. Canceled my room and now im fighting to get my money back
Commentaires de Gestion de l’hôtel
13 avr. 2024 par k.h, Gestion de l’hôtel
We are sorry to hear we did not meet your expectations
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Ashley, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par Ashley, Gestion de l’hôtel
Thank you for taking the time to leave a review.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
stay was good, staff was good esspesially Kelly she was extreamly helpfull and nice.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Kelly, Gestion de l’hôtel
We are happy to hear that you had an excellent stay with us.I am glad that i provided you with all your needs while you were here with us.we look forward to seeing you again in the future.
par un voyageur
Perfect
Publié le 27 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
27 févr. 2024 par Ashley, Gestion de l’hôtel
Thank you for choosing us for your hotel stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Days Inn in the near future.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
It was really good but they did not have any breakfast they served breakfast in a bag or coffee makers in the room.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Ashley, Gestion de l’hôtel
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and to see you again soon.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
They advertise a free breakfast. Well, they had none at all! Cable in the room didn’t work. Walls smelled of fresh paint. Pool and spa both inside were closed. $200 security deposit for this place is ridiculous. Been waiting and it has yet to be refunded but says it will be. Last time I ever stay there.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par k.h, Gestion de l’hôtel
we are sorry to hear we did not meet your expectations
par un voyageur
Passable
Publié le 22 févr. 2024 sur HotelsThe pool wasn’t available and breakfast ended before check out. Not a great look for a place that requires a $200 deposit that wont be returned for up to a week.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Ashley, Gestion de l’hôtel
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Days Inn is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par Ashley, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your stay with us. We hope you will give us another chance in the future.
