DoubleTree by Hilton Hotel Vancouver

4.0 star property
4-star guestrooms with comfy beds

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Photo gallery for DoubleTree by Hilton Hotel Vancouver

Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Game room
Daily buffet breakfast (USD 12.95 per person)
Suite, 1 Bedroom | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Place, Peacehealth Southwest Medical Center
    ‪4 min drive‬
  • Place, Vancouver Mall
    ‪5 min drive‬
  • Place, Cascade Station
    ‪7 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(31 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About the area

Vancouver

Close to airport.At this Vancouver hotel, you'll be within 6 miles (10 km) of Vancouver Mall and 9 miles (15 km) of Cascade Station. Jantzen Beach Center is within 9 miles (15 km) and Cascades Amphitheater is within 12 miles (20 km).

What's nearby

  • Peacehealth Southwest Medical Center - 4 min drive - 3.4 km
  • Vancouver Mall - 5 min drive - 6.3 km
  • Cascade Station - 7 min drive - 7.8 km
  • Oregon Convention Center - 19 min drive - 22.9 km
  • Moda Center - 20 min drive - 23.9 km

Getting around

  • Parkrose-Sumner Transit Center - 9 min drive
  • Vancouver Station - 22 min drive
  • Portland International Airport (PDX) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Fred Meyer Fuel Center - ‬17 min walk
  • ‪Wendy's - ‬14 min walk

About this property

DoubleTree by Hilton Hotel Vancouver

4-star guestrooms with comfy beds
DoubleTree by Hilton Hotel Vancouver offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Vancouver. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vancouver hotel.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 1997
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from February 13 2023 to January 5 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 5:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

angela

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property was under renovation which was no problem. I’m glad to see a business putting money back into the property. The room we booked was a king bed with a separate pull out sofa bed. Upon entering the room it was only the king bed and an empty sitting area with the second tv and nowhere to sit and watch it. The sofa bed was for our son to sleep on. Went back to the front desk to at least request a roll away just to be told there were none left. We asked to be switched to a two queen room to be told the same, there were none available. The only thing the staff could offer was more blankets and pillows for the floor. This is unacceptable when you pay for a king with sofa bed and they expect your guest to sleep on the floor. We would have switched to an acceptable hotel but not knowing if Travelocity would refund for this hotel made me uneasy. I didn’t want to end up paying for two hotels for one night in Vancouver and not be refunded for the Double Tree. Very disappointing and frustrating. We made it work and our son slept on the floor. A property should not advertise rooms that aren’t as described.
Stayed 1 night in Aug 2025

2/10 Terrible

angela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked a king room with a pull out sofa bed. When we went into the room the sofa bed was missing, just a wide open area with a second television and nowhere to sit. The front desk said there were no available roll aways available and no available double queen rooms. The front desk could only offer blankets and pillows for my 11 year old son to sleep on the floor.
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Stayed 1 night in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service
Staff was friendly and helpful, but hotel was undergoing a major renovation during our stay. The elevator was out of order.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joselyn, San Bruno

Disliked: Property conditions & facilities
The property is in construction, air conditioning didn’t work in the pool area, the elevator didn’t work, for two night my smoke detectors were loudly beeping. They tried to Out in new batteries but didn’t work. The second night the same thing happened. All they could offer me
Stayed 3 nights in Jul 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel. Under construction, no elevators, air conditioning didn’t work, rooms spelled musty. Way over priced! No better than a motel 6!
Stayed 1 night in Jul 2025

10/10 Excellent

Lanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Stayed 1 night in Jul 2025

6/10 Okay

Sabrina

Travelled with family and small children
Liked: Staff & service
It was ok the property was under renovation
Stayed 1 night in Jul 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Colleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Rooms DO NOT have Sofa Sleepers!

1. Not informed hotel under renovation. 2. Reserved a room that sleep 5. Description says 2 queen beds a single sofa sleeper. Images shows a sofa sleeper. Told by front desk that there are zero sofa beds in the hotel since covid. Told in the whole hotel there are only 2 roll away beds. Because we booked through a third party they would not upgrade to a suite or offer a second room. This is a scam by the hotel to force third party apps to pay for the upgrade or second room. My husband chose to sleep on the floor before another dime was paid to this hotel. 3. Front deal was awful. Was told they could not provide my husband who had to sleep on the floor a comforter because they cost $500. Front desk clerk refused to allow us to talk to a manager. 4. Room had poorly painted over water damage to the ceiling. 5. There appeared to be another family in the same situation as us, with no solution for them either.
Stayed 1 night in Jul 2025

2/10 Terrible

julie, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, quiet the pool was heated made for a nice stay..
Stayed 1 night in Jul 2025

2/10 Terrible

Dima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property currently under construction, was not told so during bookint. Everything in our room was leaking, carpet was soaked, weird smell and half under construction. Terrible condition for a Hilton, didn’t stay the night, ended up leaving and going to another hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Laura, Emmett

Stayed 1 night in Jun 2025

2/10 Terrible

cody

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Cody henry

The room was moldy, it contained water damaged furniture and had a very mildew like smell. The lamp shades were damaged and the wall outlets lacked function. The elevator wasn't functioning and all but the first floor were being remodeled. I was uninformed of these issues before our arrival and due to the late checkin was left with no other options. For the price im extremely upset.
Stayed 1 night in Jun 2025

2/10 Terrible

Vandi

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was absolutely terrible. They are remodeling so it was so dirty and they couldn’t accommodate much. I booked for 5 people and they only had rooms for 4, they weren’t willing to work with me. We had to go spend $60 on an air mattress so everyone had a place to sleep. Front desk was rude about the whole situation, I would never stay here again. The whole floor smelt terrible as they left a big open garage out on the floor. Our towels had brown stains all over them, counters were filthy, just a terrible experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Property conditions & facilities
Room was clean enough but the bathroom ceiling was full of mold.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Seidah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient for short stays near PDX airport. The rooms and facilities are very clean and well kept. During my stay there was renovation in progress (elevator was out) however it was easy to get a room on the 1st floor and avoid stairs. Hot tub was phenomenal and great to relax in after traveling! I had a few deliveries to the front desk (birthday gifts) and the staff put them into the room as a surprise for my sister. I really appreciated their help!
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is under renovation which I knew there was no chairs or couches in my room but the TV was broken and our toilet and neighbors toilet both got clogged, the room smelt like wet dog and I had several questions throughout my booking and stay that the front desk would just say they didn’t know or weren’t helpful…ie how much is breakfast? Don’t know (and wouldn’t figure it) can I check in early? Probably not you just have to show up and ask…which was fine except they were snotty and annoyed. Called about broken TV…nothing I can do about it. Then someone came and asked if we were hooking up video game consoles to it (kind of blaming us it wasn’t working) which we weren’t and didn’t have any thing like it with us. Just literally trying to get TV or movie options. Anyways that’s about all he did then said nothing I can do. I was just surprised when it was already under renovation/new management/elevators not working, etc that they weren’t going out of their way to help us.
Stayed 1 night in May 2025

4/10 Poor

Heydi

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Not well maintained dirty room dusty and no elevator working properly. Will not recommend
Stayed 2 nights in May 2025

4/10 Poor

Danilynn

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Unfortunately, our room had elite coming from the window. We understand that they are going through renovations however that was not pleasant.
Stayed 1 night in May 2025

4/10 Poor

Camron

Stayed 3 nights in May 2025

4/10 Poor

Norma

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was being renovated which wasn’t a big deal but the couch wasn’t in our room due to the remodel so we asked a housekeeper that was there if they had a fold out mattress we could use, she said she would put it in our room since we were leaving to go somewhere. The bed never came so late that evening we asked the front desk which in so many words they said no. So my son slept on the carpet luckily we had some extra blankets in our car
Stayed 1 night in May 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really and hotel no elevator n we had a stroller smells so much like paint terrible
Stayed 3 nights in May 2025