Ratings based on 995 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Lisa Collyer - Operations Manager, Hotel Management
Thank you so much for staying with us and for providing your feedback. We are happy to see that you enjoyed your stay.
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 3, 2024 by Frank, Hotel Management
Hello In,Thank you for taking the time to provide us with feedback about your recent stay.We are very happy that you were comfortable.Have a wonderful day.
by A traveller
Posted Jan. 31, 2024 on Expedia
My 4 star rating is only due to the amount of construction currently in the area which impacted my travel. Location was very good for my local meetings. Staff is always pleasant and welcoming. A few more trips and I should know them by name.
Comment from Hotel Management
Jan. 31, 2024 by Frank, Hotel Management
Hello Marc,Thank you very much for you wonderful 5-star review!We are delighted that you were happy and comfortable.Looking forward to seeing you again next time!Have a wonderful day.
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Lisa Collyer - Operations Manager, Hotel Management
Thank you for staying with us and for taking the time to post your feed-back. We are sorry to see that we did not exceed your expectations and hope to do better next time. If you wish to provide more feed-back as to how we could have done better, please contact me at the Hotel to discuss.
by A traveller
Posted Jan. 29, 2024 on Expedia
Staff was rude
Comment from Hotel Management
Jan. 30, 2024 by Lisa Collyer - Operations Manager, Hotel Management
Thank you very much for staying with us. We are very happy to see that you have given us 5 stars, yet sad to see that you have noted that "staff were rude". I am concerned and confused by this and would loved to receive further details as to why you have stated so. Please contact me at the Hotel, if you wish to share more details and discuss the matter.
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Lisa Collyer - Operations Manager, Hotel Management
Thank you so much for your recent stay and feed-back. I am disappointed that you didn’t have a five star experience and hope that we can do better next time. Please do stay with us again and we wish you all the best in 2024.
by A traveller
Posted Jan. 26, 2024 on Expedia
Worked well for my trip.
Comment from Hotel Management
Jan. 28, 2024 by Frank, Hotel Management
Thank you for the 5-star review, Michael!We are very happy that you had a wonderful stay. See you next time!Have a wonderful day.
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 28, 2024 by Frank, Hotel Management
Hello Nikki,Thank you very much for taking the time to let us know about your recent visit. We are delighted that you were comfortable. Looking forward to seeing you again!Have a wonderful day.
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Lisa Collyer - Operations Manager, Hotel Management
Thank you for choosing to stay with us and we are happy to see that you enjoyed your stay.
by A traveller
Posted Jan. 21, 2024 on Expedia
Consistently great.
Comment from Hotel Management
Jan. 22, 2024 by Lisa Collyer - Operations Manager, Hotel Management
We are thrilled to receive your positive feed-back and thank you for choosing to stay with us again. We wish you all the best in 2024 and look forward to welcoming you back!
