Ratings based on 1,307 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 24, 2024 on Hotels
by A traveller
Posted Feb. 24, 2024 on Expedia
by A traveller
Posted Feb. 24, 2024 on Expedia
by A traveller
Posted Feb. 22, 2024 on Expedia
by A traveller
Posted Feb. 22, 2024 on Expedia
by A traveller
Posted Feb. 22, 2024 on Expedia
Very lovely, great atmosphere, feels like a boutique hotel, warm and friendly staff, very clean, quaint. Very convenient for walking shopping and concert facility
Comment from Hotel Management
Feb. 26, 2024 by Fairmont Hotel Vancouver, Hotel Management
Dear Susan,Thank you for your wonderful review! We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty
by A traveller
Posted Feb. 22, 2024 on Expedia
by A traveller from Seattle
Posted Feb. 22, 2024 on Expedia
by A traveller from Shoreline
Posted Feb. 20, 2024 on Expedia
Pros: Nice staff, especially housekeeping. The property is as you'd expect a Fairmont to be. Nice touch to have Le Labo goods in the room. It's a great location in the center of shopping downtown. Lots of restaurants and other conveniences in walking distance.
Cons: I've stayed at this Fairmont many times over the years and like all hotels this is a bit of a slightly dimmed version. The pool area looked a bit run down. The parking situation was a hassle (and also more expensive for self park than advertised).
Comment from Hotel Management
Feb. 26, 2024 by Fairmont Hotel Vancouver, Hotel Management
Dear Kimberly,Thank you for taking the time to share your review. While we are pleased to hear you enjoyed our central location and elevated amenities, we are disappointed to learn that other aspects fell below your expectations. We will be sure to share your comments with our team here to help improve our services, and we sincerely hope to have the opportunity to welcome you back in the near future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty
by A traveller
Posted Feb. 20, 2024 on Expedia
Great service. Hotel shopping are is amazing.
Comment from Hotel Management
Feb. 26, 2024 by Fairmont Hotel Vancouver, Hotel Management
Dear Rodolfo,Thank you for your kind words, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty
