Ratings based on 673 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Expedia
Would love to stay again in the future
by A traveller
Posted Feb. 25, 2024 on Expedia
Alarm went off in the room at 5 or 6 am. I didnt set it. Woke me up on sunday morning for nothing. Tub wouldnt drain. The blinds wouldnt open so stuck without daylight. Phone system didnt work properly. Bed mattress hard and uncomfortable...toilet paoer in toilet almost imposdible to get at while on the can. Way overpriced.
by A traveller
Posted Feb. 19, 2024 on Expedia
First room was to have a pull out couch and it was the size of a small chair. No human over the age of 10 could sleep on it. Behind the couch was a mouse trap. Second room had a full pull out but again mouse trap behind couch, and when we moved it there was definite squeeking sounds, staff said they investigated and established it was springs, I’ve heard mice and springs and they do not sound the same. Third room was sufficient and had a full pull out, but again mouse traps behind couch. Coastal health will be contacted for follow up.
Comment from Hotel Management
Feb. 21, 2024 by Rachel B. , Hotel Management
Hello Daryn, Thank you for sharing your feedback regarding your recent stay with us. Our whole team's goal is to make our guest's stay memorable and comfortable and we apologize if we fell short on this. Rest assured, we already informed the right people to deal with this and we are taking this matter seriously. Thank you
by A traveller
Posted Feb. 17, 2024 on Expedia
Clean and excellent customer service. Smooth checkin with an excellent breakfast
by A traveller
Posted Feb. 12, 2024 on Expedia
good staff
by A traveller
Posted Jan. 26, 2024
Disappointed that things weren’t available due to renovations. Bagged breakfast didn’t work for me.
by A traveller
Posted Jan. 22, 2024 on Expedia
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Julia , Hotel Management
Hello there,On behalf of the entire hotel team, I want to thank you for sharing your feedbackIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Happy New Year !!!We hope to welcome you again soon.Sincerely,JULIA BARREIROS
by A traveller
Posted Jan. 20, 2024 on Expedia
Check in is easy. Hotel is clean , staff is friendly.
Comment from Hotel Management
Jan. 24, 2024 by Julia , Hotel Management
Hello KathleenOn behalf of the entire hotel team, I want to thank you for sharing your feedbackIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Happy New Year !!!We hope to welcome you again soon.Sincerely,JULIA BARREIROS
by A traveller
Posted Dec. 26, 2023 on Expedia
