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Inn at the Quay

4.0 star property
Hotel near Douglas College in New Westminster

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Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Meeting facility
Exterior
Room, 2 Queen Beds (Quay)
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Holland Park
    ‪9 min drive‬
  • Place, Metropolis at Metrotown
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(29 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(35 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(33 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Westminster

On riverwalk.A stay at this hotel places you within half a mile (1 km) of Douglas College and 6 miles (10 km) of Metropolis at Metrotown. Holland Park is within 6 miles (10 km) and Simon Fraser University is within 9 miles (15 km).

What's nearby

  • Douglas College - 4 min walk - 0.4 km
  • Holland Park - 9 min drive - 6.7 km
  • Metropolis at Metrotown - 9 min drive - 7.0 km
  • Hard Rock Casino Vancouver - 11 min drive - 9.1 km
  • Simon Fraser University - 14 min drive - 11.1 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬5 min walk
  • ‪Donair Dude - ‬3 min walk

About this property

Inn at the Quay

Hotel near Douglas College in New Westminster
Inn at the Quay offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Reviews

Inn at the Quay Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 643 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 64 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Sajan

Disliked: Cleanliness, amenities, property conditions & facilities
Our first room was completely covered in hair and got no compensation
Stayed 2 nights in Jul 2025

8/10 Good

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 7 nights in Jun 2025

2/10 Terrible

Gaganjeet

Stayed 1 night in Jun 2025

10/10 Excellent

Angelica Gonzales

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here over and over! Very clean, cute market and shopping near by. Safe and beautiful view
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Business traveller
Liked: Amenities, property conditions & facilities
Very pleasant and comfortable room with a lovely view of the river.
Stayed 1 night in Jul 2025

10/10 Excellent

Lian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet, good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite unassuming at first glance, but pleasantly surprising. While the rooms looked small in the photos, they’re actually spacious and well laid out. Everything was clean and well maintained. That said, a few updates wouldn’t hurt to bring the space a bit more up to date, like adding a safe in every room, for example, would be a practical improvement. The location is excellent, conveniently within walking distance to several amenities. The Craft Café, just a few steps away, was such a great find (the food and coffee are fantastic), and the Sabai Thai Spa nearby was an absolute treat. All in all, a very comfortable and well-situated stay.
Stayed 6 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room. View of the waterway and river walk. Close to sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gagandeep, Winnipeg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

David, Vancouver

Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Travelled with family
Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jun 2025

8/10 Good

Shavonne

Business traveller
Liked: Staff & service, room comfort
Great location. The parking is horrendous and the hotel itself is a bit outdated. Service was good. Good nearby restaurants. Would only stay here again if I had to be something to do that was within the vicinity of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Beautiful river view and you need to try out the boat house restaurant which is right next. Awesome service and breakfast Was a medical trip for me and bed was comfy!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the convenience of being near the water and not far from the sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Seida, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Almir

Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Close to River Market and very walkable.
Stayed 5 nights in May 2025

10/10 Excellent

Mensur

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice area to stay
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025