Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
73 % des clients le recommandent
3,1 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Mario

Publié le 12 févr. 2017 sur Hotels
Très beau séjour, nous avons assisté aussi rites des prière sur le gange . Séjour culturel enrichissantes
Commentaires de Gestion de l’hôtel
15 févr. 2017 par General Manager, Gestion de l’hôtel
Dear Sir, Greetings from Hotel Divine Destination , Varanasi!! Thank you for choosing to stay at Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed . It’s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Look forward to your next visit
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 23 nov. 2022 sur Expedia
5 sur 5
par un voyageur

Publié le 16 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2019 par sandy, Gestion de l’hôtel
Greetings from Hotel Divine Destination, Varanasi !! Thank you for choosing to stay at Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed. It\'s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Looking forward to your next visit
1 sur 5
par un voyageur

Never Divine , only stay away .

Publié le 12 mars 2018 sur Hotels
Hated all of it every second . The 1st night bad room . There are no windows smelt of damp. Moved rooms not much better no windows in both . Never cleaned our room once . I had to get towels, toilet rolls. Empty our own rubbish . Went to 2 hotels 4 star to try booking there they were full. Could not wait to leave . Breakfast waiter asked for tip. I said ive asked for porridge you cant be bothered, im not giving tip . Varanasi great place . Never would recommend this hotel to know one it was bad .
Commentaires de Gestion de l’hôtel
17 mars 2018 par sandeep, Gestion de l’hôtel
Thanks for valuable feedback
4 sur 5
par un voyageur de onomiti japan

交通機関便利ホテル

Publié le 10 janv. 2018 sur Expedia
Pour : 交通機関便利徒歩で観光できる
Contre : 毛布準備。冬季暖房無いので寒い。
Emplacement : ガードまで15分ぐらい。直ぐ三輪車タクシー捕まえる可能。
1月なの暖房なく寒かったがインド通常暖房無い。ガード行くにも徒歩でいける。幹線道路面しているので便利。室内おおきく無いが清潔で機能的。温水電気ヒーターだが問題無い。リフトある。フロント2階で入り口解る
Commentaires de Gestion de l’hôtel
10 janv. 2018 par sandeep pandey, Gestion de l’hôtel
Greetings from Hotel Divine Destination , Varanasi!! Thank you for choosing to stay at Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed . It’s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Look forward to your next visit
1 sur 5
par SUDHEENDRAN

Worst Experience and duping customers

Publié le 28 nov. 2017 sur Hotels
For a frequent traveller like me the recent stay at Divine Destination was one my worst experiences. With a confirmed booking through Hotels.com for 2 Classic AC Rooms with amenities like rooms with city view and measuring 140 sq.ft . refrigerator, minibar, coffee maker etc., my actual experience was totally disgusting. On check in I found that we were allotted two small box size rooms of 10x10 ft. size without any match with the confirmation. Forget about city view, mini bar, coffee maker etc , there was not even a window or the room except for a “ faked window” with a glass permanently fixed on the wall and there is no opening at all! . And there is an indoor unit of an AC which always shows 26 degree display and and I sincerely believe that this is also a” faked AC” for duping the customers. And the toilet is hardly 3.5x 6 ft. and never seen a EWC of such a small size and a corner wash basin of 8 inch size. Funny part is that the hotel has again fixed a “faked ventilator grill “permanently fixed on the wall of bathroom but it doesn’t have any openings outside. There is no table available except for a plywood piece fixed on the wall and no space to keep luggage and we kept the baggage on the bed. The second room was allotted on 4th floor adjacent to the kitchen and you have to bear the smell and sound till late night. It is understood that the rooms are standard rooms instead of Classic AC. Staff behaviour is rude and they never responds to your queries.
Commentaires de Gestion de l’hôtel
5 déc. 2017 par sandeep, Gestion de l’hôtel
Greetings from Hotel Divine Destination, Varanasi !! Thank you for choosing to stay at Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed. It’s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Look forward to your next visit
2 sur 5
par un voyageur de uruguay

Could be worse

Publié le 29 mars 2017 sur Expedia
I booked a deluxe room, they gave me a very small one, all covered of dust, the sheets very dirty, I have to ask for an extra towel to put over the pillows to sleep, very noisy, you won't be able to sleep after 7 am, after I submitted my checking review they try to change our room, we was sleeping, they never said why, when I checked my email I realized that they answered my review. Probably we should change to the room that they offered but we already slept in that disgusting room for one night so my point is they should gave to us the room which we pay for, they need to stop to try take advantage of tourists. I will not recommend this place to anyone.
Commentaires de Gestion de l’hôtel
31 mars 2017 par sandeep, Gestion de l’hôtel
Thanks for valuable feedback , Dear Mam, We are so sorry to be be no provided best service but by mistaking by room boy to be provided the small room so its so sorry the again days we are change the room but you are say to be very happy in my room
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Toronto, Canada

Cozy Rooms Close to Ghats

Publié le 19 févr. 2017 sur Expedia
Pour : Easy to find Close to ghats Good food Friendly staff
Contre : A/C unreliable Wetroom didn't drain properly Some miscommunication over room service
Emplacement : Location is great. Not too far from ghats and not in the middle of touristy area.
Stayed two nights in January 2017. The hotel is located along a busy road not too far from the ghats and comprises three floors of a larger building. The hotel seemed to be more geared towards domestic business travelers than international honeymooners. The building was easy to find and the room itself was cozy, but with quirks. The washroom/wet room didn't drain well and there was no squeegee to direct the water toward the drains after a shower. A quick phone call to the desk and the staff came to quickly sort this out. The A/C in the room didn't work unless you held down the button, but luckily it wasn't too hot given the time of year. The food was delicious but we were brought incorrect items twice and one of the restaurant staff on the phone didn't seem familiar with the term "room service" and sent someone to clean when we tried to order lunch. They didn't have naan until dinner time and a few other menu items were unavailable at certain times of day or entirely. Eating in the restaurant itself, the staff sat and stared at us while we ate, but again the food was very tasty. The staff were very helpful with directions in the local area. A morning boat ride along the Ganges was easily organized as there was someone there at 6am to walk us down to the ghats. There was construction above us and down the hall, which was frustrating at times, but we would be interested to see how the building looks once the renovations are completed. Air quality in Varanasi is awful.
Commentaires de Gestion de l’hôtel
21 févr. 2017 par SANDEEP, Gestion de l’hôtel
Greetings from Hotel Divine Destination, Varanasi !! Thank you for choosing to stay at Dear sir in this time technical problem on Bsnl so there are no provided to you wifi Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed. It\'s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Looking forward to your next visit.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Has potential to be a great hotel

Publié le 19 janv. 2017 sur Lastminute
Pour : Situation ,friendly staff
Contre : Clean more throughly.wifi could be better
Emplacement : Close to ghats markets,
Handy to the ghats, could be cleaner,jugs and coffee pots need a good scrub also resturant could have clean place mats on tables. Staff very friendly and try their very best. They have a new garden which will look great when finished. I think this hotel could to excellent but needs staff to pay more attention to cleaning rooms really well. Also it wouldn't take much to make the resturant look cleaner wiping chairs and maybe recovering them.
Commentaires de Gestion de l’hôtel
11 févr. 2017 par sandeep, Gestion de l’hôtel
Dear Sir, Greetings from Hotel Divine Destination , Varanasi!! Thank you for choosing to stay at Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed . It’s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Look forward to your next visit
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Los Angeles, CA

Generally very good hotel except breakfast issue

Publié le 14 déc. 2016 sur Expedia
Pour : Excellent location and reasonable cleanliness
Contre : Breakfast issue at the restaurant
Emplacement : Walking to Ganges every morning at 5 am. There is also a South Indian food place next door where I ate a fresh masala dosa for less than 100 rupees.
This hotel is within walking distance from Dashashwamegh Ghat, and in the middle of the very busy area. The room is small but well maintained and reasonably clean. The staff is very responsive when any requests are made for towels and questions are asked. In Expedia, all the rooms come with breakfast included, but the restaurant upstairs refused to honor it, because their copy of our hotel voucher apparently did not include breakfast. I had to argue with restaurant manager, staff, and hotel front every morning and still got charged for breakfast when checking out. I observed another gentleman from the United States having the same issue at the restaurant. If Expedia and this hotel straightened out this breakfast issue, I will rate this hotel higher. However, the food itself at the restaurant was good. I ate Oasis Special Thali twice, which was excellent for 200 rupees.
Commentaires de Gestion de l’hôtel
26 déc. 2016 par sandeep, Gestion de l’hôtel
Dear Sir, Greetings from Hotel Divine Destination , Varanasi!! Thank you for choosing to stay at Divine Destination and taking the time to share a review of the hotel. We are pleased to note that you had a comfortable stay at the Hotel Divine Destination and enjoyed . It’s very encouraging to note that the staff were helpful and courteous to you which made your stay more enjoyable. Look forward to your next visit