Ratings based on 890 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Brian S., Hotel Management
Dear Amy,Thank you for taking the time to leave a fantastic review for the Clocktower Inn. We’re thrilled to hear that your stay with us was enjoyable. Reviews like yours are incredibly helpful to potential guests as they choose their accommodations.We look forward to welcoming you back in the near future.Warm regards,The Clocktower Inn Team
by A traveller
Posted Feb. 15, 2024 on Expedia
Great stay in walking distance from downtown Ventura
Comment from Hotel Management
Feb. 22, 2024 by Brian S., Hotel Management
Hi Knox,We’re truly grateful for your review. Our commitment is to offer an exceptional stay, and it’s rewarding to know we’ve surpassed your expectations. The charm of our location is just the cherry on top! See you again soon,The Clocktower Inn Team
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Brian S., Hotel Management
Hi Cris, First, let me thank you for staying with us and taking the time to leave us a rating. I see that while your stay was fine, it wasn’t up to par with a 5-star stay that you and other guest deserve. We hope to see you again and work hard at turning that 3 into a 5 you can write home about!All the Best, Brian S
by A traveller
A Ventura Treat!
Posted Feb. 10, 2024 on HotelsIt’s always a pleasure to stay at the clocktower. Conveniently located in downtown Ventura, the rooms are cozy, the beds are comfy, and the great Ventura vibe is all around!
Comment from Hotel Management
Feb. 21, 2024 by Brian S, Hotel Management
Thank you for sharing your experience, Kim! We’re delighted to hear that you enjoyed your stay at the Clocktower Inn. Nestled in the heart of downtown Ventura, our cozy historic rooms are a relaxing retreat for our guests. And yes, that great Ventura vibe is indeed all around! We appreciate your kind words and look forward to welcoming you back for another delightful stay. If there’s anything else we can do to enhance your experience, feel free to let us know. Safe travels! Sincerely,The Clocktower Inn Ventura Team
by A traveller
Posted Feb. 6, 2024 on Expedia
Granted we were having torrential rains…but the bathroom ceiling leaked so much the fan housing fell in the middle of the night for a loud awakening. There are quite a few new hotels coming to town and this one is falling terrible behind in renovations. Even with the “wet flooring” signs…lobby and stairs are covered in slippery tile.
Comment from Hotel Management
Feb. 14, 2024 by Brian S., Hotel Management
Dear Martin,Thank you for taking the time to share your experience. We truly appreciate feedback from our valued guests as it helps us identify areas where we can improve and enhance our services.Firstly, we sincerely apologize for the inconvenience you encountered during your stay. These issues are not reflective of the high standards we aim to maintain. Our team is working diligently to address them and ensure that it does not happen again in the future. We understand the importance of a peaceful and comfortable night’s sleep for our guests.Regarding the renovations, we understand your concerns. Rest assured, we have a comprehensive renovation plan in place to upgrade our facilities and provide an enhanced guest experience. Everything from our newly installed hallway carpeting to the new door lock system soon to come. We’ve heard the feedback and agree, we really can’t wait to show you all the changes being made.Once again, we apologize for any inconvenience you experienced during your stay. We truly value your feedback and hope you will consider giving us another opportunity to provide you with the exceptional service that we strive for.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Brian S.
by A traveller
Posted Feb. 6, 2024 on Hotels
Comment from Hotel Management
Feb. 18, 2024 by Brian S., Hotel Management
Angela,Thank you so much for taking the time to leave such a wonderful ratting! It means the world to us and we look forward to the opportunity to have you, or any friends and family you might refer, as a guest in the future.Warm regards,Clocktower Inn Team
by A traveller
Excellent Stay
Posted Feb. 5, 2024 on HotelsComment from Hotel Management
Feb. 22, 2024 by Brian S., Hotel Management
Hi James,Receiving a five-star rating and your kind words truly brightens our team’s day! We’re thrilled you enjoyed your stay at the Clocktower Inn. A heartfelt thank you for taking the time to share your experience with a 5-star rating and review. Your support is invaluable to us and assists others in discovering our historic treasure in the heart of Ventura.Looking forward to welcoming you back soon.Warm regards, The Clocktower Inn Team
by A traveller from ORANGE
Posted Feb. 5, 2024 on Expedia
The location was prime for downtown. You can walk to shops and dinner etc. the hotel is a little worn down. The dryer didn’t work and the air conditioner - heater in the room also didn’t work properly. It’s an old hotel, didn’t make it to the breakfast. It is noisy and you can hear your neighbors.
Comment from Hotel Management
Feb. 14, 2024 by Brian S, Hotel Management
Dear MARIA,Thank you for taking the time to share your feedback on your recent stay with us. We truly appreciate your thoughts and are delighted to hear that our downtown location was convenient for you, allowing easy access to shops and dining options. It’s a special perk that not many hotels can boast of, and it’s great when our guests can take advantage.Please accept our sincere apologies for any inconveniences you experienced during your stay. We are sorry to hear about the issues, and our maintenance team has been alerted to these concerns. We will work to address and resolve them promptly.We understand that our hotel is older compared to some newer establishments, and we appreciate your understanding in this matter. Rest assured, we are continually making efforts to improve and update our facilities to provide our guests with a comfortable and enjoyable stay.Additionally, we apologize for any noise disturbance you encountered during your stay. We certainly have a gorgeous courtyard, but sound can carry when guests frequent their balconies and patios. We strive to maintain a peaceful environment for all our guests, and we appreciate your feedback. We will take this into consideration as we continue to enhance the overall experience for our valued guests.We truly value your feedback, as it helps us to identify areas for improvement and ensures that we can really shine for all our guests. We hope that you will give us another chance to exceed your expectations on your next visit to our vibrant downtown area.Warm regards,Brian S.
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Brian S., Hotel Management
Hi Mark,Thank you for choosing the Clocktower Inn during your visit to Ventura. Your positive rating indicates that you had a delightful stay! We eagerly await your return in the near future.All the best,Clocktower Inn Team
by A traveller
Posted Feb. 1, 2024 on Expedia
Nice Hotel is a very good location, easy to walk to shops and restaurants. The bed in our room was very firm.
Comment from Hotel Management
Feb. 22, 2024 by Brian S., Hotel Management
Hey David,Big thanks for sharing your thoughts! We’re over the moon to know you found our spot perfect for a hop, skip, and a jump to the coolest spots in town. Oh, and about the bed – we get it, it’s like Goldilocks’ quest for ‘just right’! We’re on it, testing out a variety of cushy new options to hit that sweet spot of comfort.Can’t wait to roll out the welcome mat for you again soon!Cheerfully yours, The Clocktower Inn Team
