Ratings based on 889 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
63% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jan. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
Estimado Nathan, hemos recibido una alerta de comentarios, sin embargo por alguna razón no hay texto, nos encantaría saber su experiencia.Quedamos atentos y reciba un cordial saludo
1 out of 5
by A traveller

Posted Dec. 26, 2023 on Expedia
The worst experience i had till now. Why expedia is suggesting these kind of very bad hotels
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
Thank you for your comments
5 out of 5
by A traveller

Posted Nov. 1, 2023 on Expedia
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
Estimado Juan, hemos recibido una alerta de comentarios, sin embargo por alguna razón no hay texto, nos encantaría saber su experiencia.Quedamos atentos y reciba un cordial saludo
5 out of 5
by A traveller

Amazing

Posted Nov. 1, 2023 on Hotels
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
gracias por sus comentarios
5 out of 5
by A traveller

Posted Sep. 4, 2023 on Expedia
Es zona tranquila y con la plaza enfrente es muy cómodo esta ahí. Lo único que no me gustó es que el piso estaba un poco sucio de polvo.
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
Estimada Analine agradecemos sus comentarios y el tiempo que nos dedica al compartirlos, lamentamos lo sucedido hemos tomado las acciones necesarias para corregir lo que nos menciona, le rogamos acepte nuestras más sinceras disculpas. En nombre del equipo que formamos Yes Inn reciba un cordial saludo.
2 out of 5
by A traveller

Dirty room at check in.

Posted Aug. 25, 2023 on Hotels
This is the second consecutive time I have a stayed at this hotel, and upon check-in, there is hair in the bedsheets and pillowcases, most of the doors and furniture have water damage. It truly is a shame, because the hotel is very convenient, accessible and great location for shopping airport and the hospital. The lobby personnel didn’t seem to care about the situation in the room, management was nowhere to be found, the only individual who seem to care and try to fix it was a security guard
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
Dear Jose, we really appreciate your feedback, and sincerely apologize for the inconvenience. We hope to see you again. Best Regards
4 out of 5
by A traveller

Posted Aug. 8, 2023 on Expedia
Comment from Hotel Management
Mar. 26, 2024 by Alejandra C, Hotel Management
Estimada Marisol, hemos recibido una alerta de comentarios, sin embargo por alguna razón no hay texto, nos encantaría saber su experiencia.Quedamos atentos y reciba un cordial saludo
4 out of 5
by A traveller

Posted Aug. 6, 2023 on Expedia
The service was good. Our son enjoyed the pool and the food
Comment from Hotel Management
Aug. 12, 2023 by Alejandra C, Hotel Management
Dear EduardoThank you for you comments, we hope to see you again.Best regards
4 out of 5
by A traveller

Posted Aug. 1, 2023 on Expedia
Nice hotel
Comment from Hotel Management
Aug. 2, 2023 by Alejandra C, Hotel Management
Dear RodrigoThank you for your comments, and we hope to see you soon.Best regards
5 out of 5
by A traveller

Posted Jul. 29, 2023 on Expedia
Comment from Hotel Management
Aug. 21, 2023 by Alejandra C, Hotel Management
Estimado Fidel, hemos recibido una alerta de comentarios, sin embargo por alguna razón no hay texto, nos encantaría saber su experiencia.Quedamos atentos y reciba un cordial saludo