Ratings based on 1,467 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Wake Forest
Posted Apr. 28, 2024
The location was near to where I was working and allowed me to walk back and forth. Its on a busy main road where people drive somewhat fast.
Comment from Hotel Management
May 10, 2024 by Property Management , Hotel Management
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
by A traveller
Posted Apr. 28, 2024
by A traveller from WASHINGTON
Posted Mar. 31, 2024
Comment from Hotel Management
Apr. 24, 2024 by Property Management , Hotel Management
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
by A traveller
Posted Mar. 31, 2024
Comment from Hotel Management
Apr. 24, 2024 by Property Management , Hotel Management
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
by A traveller from CHEEKTOWAGA
Posted Mar. 19, 2024
Comment from Hotel Management
Mar. 25, 2024 by Property Management , Hotel Management
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
by A traveller
Posted Feb. 23, 2024 on Expedia
Friendly helpful staff! Nice clean room! Definitely recommend!
Comment from Hotel Management
Feb. 28, 2024 by Hotel Management , Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!
by A traveller from ETTERS
Posted Feb. 22, 2024 on Expedia
great stay
Comment from Hotel Management
Feb. 28, 2024 by Hotel Management , Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
by A traveller
Still love you …
Posted Feb. 19, 2024 on HotelsWe love Embassy Suites but there was an issue with the water. The water was set to be turned off at 10 AM and we had to rearrange our morning to accommodate the water. We have two small children under the age of 2. It would have been nice to know this before we came to town.
Comment from Hotel Management
Feb. 28, 2024 by Hotel Management , Hotel Management
Thank you for sharing your experience with us Mohammed. We are disheartened to learn of the inconvenience caused during your visit. Our team did our best to alert all guests of this situation prior to arrival, but are sorry this was not properly relayed to you and your family. We will be revisiting our internal processes to improve communication between our team and guests. We thank you for bringing this to our attention and hope to welcome you back in the future for a more enjoyable stay.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Hotel Management , Hotel Management
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Hotel Management , Hotel Management
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
