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Mercure Wien City

4.0 star property
4-star hotel near Karmeliter Market

Choose dates to view prices

Photo gallery for Mercure Wien City

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Hollandstrasse 3, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪9 min walk‬
  • Place, Hofburg Imperial Palace
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

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About the area

Vienna

Central Vienna getaway .At this Leopoldstadt hotel, you'll be within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within half a mile (1 km).

What's nearby

  • Schwedenplatz - 5 min walk - 0.4 km
  • Stephansplatz - 9 min walk - 0.8 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Vienna State Opera - 4 min drive - 3.2 km

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪Adria - ‬2 min walk
  • ‪Salzi - ‬1 min walk
  • ‪Feuerdorf am Donaukanal - ‬5 min walk
  • ‪Taste! - ‬2 min walk

About this property

Mercure Wien City

4-star hotel near Karmeliter Market
There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mercure Wien City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 123 guestrooms or units
  • 7 levels
  • Built in 1992
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Mercure Wien City offers 123 accommodations with laptop-compatible safes and hair dryers. LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 26 for children
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 26 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Mercure Wien City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 206 reviews
Rating 8 - Good. 69 out of 206 reviews
Rating 6 - Okay. 20 out of 206 reviews
Rating 4 - Poor. 3 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

jose

Liked: Cleanliness
Great!
Stayed 2 nights in Dec 2025

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Nice little hotel in a good location
Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Easy access by foot or tube into town.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maiya

Stayed 2 nights in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
Great location for the price
Stayed 3 nights in Nov 2025

8/10 Good

Mandy Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely reception and staff Comfortable bed Kettle and fridge in the room Good variety at breakfast Easy access to get anywhere Eateries near by and varied No evening restaurant or bar at the hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

David Owen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to transport links
Stayed 4 nights in Oct 2025

4/10 Poor

Rodolfo

Stayed 1 night in Oct 2025

10/10 Excellent

Shahla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. Close to shops and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dorenda Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a supermarket and cafe nearby
Stayed 4 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities
Nice and clean
Stayed 3 nights in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good facilities e.g. nice location, a fridge, useful room layout. Slight difficulty for a shaver not having a plug in the sink.
Stayed 4 nights in Sep 2025

10/10 Excellent

ianiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ianiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Friendly staff. Absolutely great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, amenities
Great place
Stayed 2 nights in Sep 2025

4/10 Poor

Isaac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very well located
Stayed 1 night in Aug 2025

10/10 Excellent

Dale, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

2/10 Terrible

Puneet

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Noureddine, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended..

We had a lovely stay in Mercure Wein City Hotel. Front desk/ Reception staffs were very helpful and friendly. Housekeeping and kitchen/dining room staffs were doing a great job. Highly recommended this Mercure Hotel in District 2. Just 3mins walk and you're in St. Stephen's Cathedral, City Center..
Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan, Oakville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the best of Vienna. Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Roman

Stayed 3 nights in Jun 2025