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Schlosshotel Römischer Kaiser

4.0 star property
4-star hotel near Vienna Christmas Market

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Photo gallery for Schlosshotel Römischer Kaiser

Front of property
Junior Suite
Lobby
Buffet
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Annagasse 16, Vienna, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.2 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

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About the area

Vienna

City center stay.Within a 10-minute walk of this Innere Stadt hotel, you'll find Hofburg Imperial Palace and Vienna State Opera. House of Music Museum and Casino Wien are also within half a mile (1 km).

What's nearby

  • Kärntner Straße - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.4 km
  • Stephansplatz - 6 min walk - 0.6 km
  • Vienna State Opera - 6 min walk - 0.6 km
  • St. Stephen's Cathedral - 8 min walk - 0.7 km

Getting around

  • Schwarzenbergplatz Tram Stop - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪1516 Brewing Company - ‬2 min walk
  • ‪Plachuttas Gasthaus zur Oper - ‬4 min walk
  • ‪Choi Cafe - ‬3 min walk
  • ‪Stadtboden Original Wiener Bierkultur - ‬3 min walk
  • ‪Vollpension in der MUK - ‬4 min walk

About this property

Schlosshotel Römischer Kaiser

4-star hotel near Vienna Christmas Market
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. You can enjoy a drink at the bar/lounge. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Schlosshotel Römischer Kaiser.

This 4-star Vienna hotel is smoke free.

  • 24 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Schlosshotel Römischer Kaiser offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 28 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cribs (infant beds) are available for EUR 40.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 28 per person
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Premier Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Römischer Kaiser Hotel
Best Western Premier Schlosshotel Römischer Kaiser Hotel Vienna
Best Western Premier Schlosshotel Römischer Kaiser Vienna
Best Western Schlosshotel Römischer Kaiser
Römischer Kaiser
Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser Vienna
Best Western Premier Schlosshotel Roemischer Kaiser Hotel
Best Western Premier Schlosshotel Roemischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Romischer Kaiser
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Römischer Kaiser Hotel Vienna

Schlosshotel Römischer Kaiser Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 447 out of 654 reviews
Rating 8 - Good. 146 out of 654 reviews
Rating 6 - Okay. 42 out of 654 reviews
Rating 4 - Poor. 9 out of 654 reviews
Rating 2 - Terrible. 10 out of 654 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very comfortable. The location was perfect, it was close to the opera house and easy to walk through the old town. Service at the hotel was great. We highly recommend this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ann

Stayed 2 nights in Aug 2025

10/10 Excellent

Praveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and a superb convenient location

This is an excellent boutique hotel. It is small with around 40 rooms. Each room is decorated and furnished in traditional Austrian style. Nice lobby with a couple of chandeliers, one little water feature, sitting room and BF area on the ground level. There is an elevator. BF was great, very cosy, nicely decorated with an ample selection of breads, pasteries, meats, cold shrimp, caviar, cheeses and fruits. Location cannot be better - between St Stephen’s Cathedral and State Opera House, two blocks off Karntner Strasse, an upscale busy street with shopping and restaurants. Highly recommend this hotel.
Street in front
Sitting area
Lobby
Lobby
Stayed 3 nights in Aug 2025

10/10 Excellent

Daphne, Canton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!! I can’t wait to go back!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay - highly recommend!
Stayed 5 nights in Aug 2025

10/10 Excellent

An, Pearland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a little construction in front of the property; however, the hotel was nice and breakfast was good. We liked the extras such as the laundry basket and pillow spray. The location is excellent. We would love to stay here again. We didn't receive any Expedia VIP benefits.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly and helpful front desk staff! Nice breakfast options. It would be so much more convenient if the hotel had showers instead of bathtubs with showers. Overall a good choice!
Stayed 3 nights in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel very close to all the attractions on a quiet street. Room was a little dated but charming and was large and comfortable. Breakfast buffet was small but nice. Staff were friendly and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Shashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a building which was formerly a palace. It is centrally situated, 3 minutes walking distance to the city square, 4 minutes walking distance to the Burggarten Park where you can see the biggest monument dedicated to Mozart. Another 2 minutes walk across the the road is the Eschenbach palace where we saw an outstanding music concert, featuring compositions of Mozart and Strauss.
Stayed 2 nights in Jul 2025

4/10 Poor

Karlyn

Disliked: Staff & service, property conditions & facilities
We had a room with multiple windows onto some kind of inner space/roof. I could see construction material there, so I asked at reception what was going on. I was assured that there was some work going on at another level and that nothing would start until 9am. The next morning I heard lound banging aroung 7am, went to the window and came face to face with a worker. Reception continued to tell me lies, like they would just be loading some material through the hall way windows and then would stop the noise, but that was not true. When we went downstairs for breakfast, we were surprised at how minimal the offerings were, especially for us as we don't eat meat. So we asked for scrambled eggs and were given the most overcooked eggs we have ever had. After we abandoned ship and went to another hotel for our remaining 2 nights in Vienna (BTW, a much nicer hotel with excellent breakfast offerings and a very attentive reception), we returned to the Schlosshotel and found the entire reception area covered with drop cloths as they worked on electrical in the ceiling. In other words, the entire hotel was involved in construction, and we were being charged normal prices for a less than normal experience. There were no apologies. Just an awful experience, but the good news was that leaving there led us to a superior hotel experience for the same price or less.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

Very clean room & pleasant, helpful staff. Nice touches with free sweets, fruit, coffee in reception area. However, room & decor throughout the hotel is extremely dated. Tired bathroom, coloured towels & bed linen (not white). Due to being in a narrow side street, hardly any natural daylight. Overpriced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paulette

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Nadine, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is so charming. I felt like I was staying with a rich aunt in Paris. Excellent value for the money and perfect location.
Stayed 3 nights in Jul 2025

8/10 Good

Imrich

Liked: Cleanliness, amenities, property conditions & facilities
A very boutikey type of hotel, just the right size, very clean and attractive lobby, excellent and helpful staff, beautiful rooms , large bathroom , wonderful breakfast , excellent area for walking and seeing the Vienna sights . Perfect atmosphere to visit an elegant city
Stayed 7 nights in Jun 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for one night in Vienna. It is walkable to a lot but nice and quiet. Would definitely recommend!
Stayed 1 night in Jun 2025

2/10 Terrible

michael

Travelled with family
Disliked: Amenities
Dear Expedia Customer Support, My wife and I, senior citizens aged 71 and 77 and both in poor health, recently booked a 7-night stay through Expedia at Schlosshotel Römischer Kaiser in Vienna. Due to our medical conditions, we carefully choose hotels that meet essential requirements: central location, a working air conditioner, and elevator access. Regrettably, our stay was extremely disappointing and physically distressing due to the hotel's failure to provide a basic amenity—functional air conditioning—for five out of seven nights. The issue: Upon arrival, we were informed the air conditioning was not working but were assured it would be fixed the next day. That promise was repeated daily. Eventually, we learned from front desk staff that the hotel had scheduled a complete A/C system replacement, which had been planned well in advance. We were never informed of this before or at the time of booking. We tried to contact the hotel manager to express our concern, but he was out of the country. His only response, relayed through the receptionist, was to suggest we move to another hotel. This was not a realistic solution, as every nearby hotel was fully booked. Our suffering: Despite efforts by the receptionists (particularly Xiaoxi Wang, who was kind and professional throughout), the conditions in the room remained unbearable. The temporary air blower and portable air conditioner they provided were ineffective—the blower did not cool the room, and the portable unit was noi
Stayed 7 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay would highly recommend this hotel. Fabulous location and very friendly team. Super clean and lots of nice details including biscuits and chocolate!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Concierge helped with restaurant recommendations.
Stayed 6 nights in May 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities
It was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the Vienna Opera house! Staff was super friendly and was walkable to attractions in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

satnarine

Stayed 2 nights in Apr 2025