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smartments Wien Heiligenstadt

3.5 star property
3.5-star aparthotel near Vienna Christmas Market

Choose dates to view prices

Photo gallery for smartments Wien Heiligenstadt

Interior entrance
Studio XL
Lobby
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Explore the area

View in a map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190
  • Place, Karl Marx Hof
    ‪5 min walk‬
  • Place, Danube Bike Path (Vienna)
    ‪8 min walk‬
  • Place, Setagaya Park
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio XL

Studio XL

Studio XL

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Familyapartment

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Familyapartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • Free WiFi

Studio Xl

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 4
  • Free WiFi

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About the area

Vienna

Döbling stay.Your stay at this Döbling aparthotel places you within 3 miles (5 km) of Vienna Christmas Market and Prater. Danube Bike Path (Vienna) and Danube River are also within half a mile (1 km).
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Karl Marx Hof - 5 min walk - 0.4 km
  • Danube Bike Path (Vienna) - 8 min walk - 0.7 km
  • Setagaya Park - 14 min walk - 1.2 km
  • Beethoven-Heiligenstadter-Testament - 15 min walk - 1.3 km
  • Millennium City - 4 min drive - 3.5 km

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kekko - ‬15 min walk
  • ‪s'Weckerl - ‬2 min walk
  • ‪Tekaway Sushi - ‬3 min walk
  • ‪Restaurant Coretto - ‬15 min walk
  • ‪Pfarrwirt - ‬16 min walk

About this property

smartments Wien Heiligenstadt

3.5-star aparthotel near Vienna Christmas Market
As a guest of smartments Wien Heiligenstadt, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. Smartments Wien Heiligenstadt also features express check-out, an elevator, and a water dispenser.

This 3.5-star Vienna aparthotel is smoke free.

  • 166 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
  • Water dispenser
Smartments Wien Heiligenstadt offers 166 accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Vienna aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

SMARTments business WIEN HEILIGENSTADT Vienna
SMARTments business WIEN HEILIGENSTADT Aparthotel
SMARTments business WIEN HEILIGENSTADT Aparthotel Vienna

Frequently asked questions

How close is smartments Wien Heiligenstadt to the airport?

Smartments Wien Heiligenstadt is 16.4 mi (28-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at smartments Wien Heiligenstadt?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on Jun 16, 2026 start from CA $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does smartments Wien Heiligenstadt have an airport shuttle?

Airport shuttle services are not available at smartments Wien Heiligenstadt.

Does smartments Wien Heiligenstadt offer free breakfast?

Smartments Wien Heiligenstadt does not offer free breakfast.

Is there a casino at smartments Wien Heiligenstadt?

No, there is no casino at this aparthotel, but Casino Wien (10-min drive) is nearby.

What time is check-in at smartments Wien Heiligenstadt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at smartments Wien Heiligenstadt?

Free parking is not available at this aparthotel.

Does smartments Wien Heiligenstadt have a pool?

Smartments Wien Heiligenstadt does not have a pool.

Does smartments Wien Heiligenstadt have a spa?

There are no spa services available at this aparthotel.

How close is smartments Wien Heiligenstadt to downtown Vienna?

Smartments Wien Heiligenstadt is 2.8 mi away from Vienna.

smartments Wien Heiligenstadt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 93 reviews
Rating 8 - Good. 33 out of 93 reviews
Rating 6 - Okay. 5 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified

10/10 Excellent

maki

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near to metro station
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice and up to the mark
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Yana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina). Very recommended.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Zachary

Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022
Verified

8/10 Good

Bastian

Liked: Property conditions & facilities
Disliked: Communication
It was smart.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Pearl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025
Verified

8/10 Good

ito

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025
Verified

8/10 Good

MEHDI

Liked: Cleanliness, property conditions & facilities, communication
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022
Verified

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Sarang

Liked: Cleanliness, property conditions & facilities
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Stayed 3 nights in May 2024
Verified

6/10 Okay

Renate

Disliked: Property conditions & facilities, communication
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Ruqaya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Richie Jay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Zeer Schoon appartement. Netjes onderhouden gebouw. Eenvoudige check-in. Bij openbaar vervoer en supermarkten en restaurants.
Stayed 28 nights in Jan 2026