Ratings based on 520 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Lovely weekend trip

Posted Jan. 22, 2024 on Hotels
Great place, great view. Clean and good class people
Comment from Hotel Management
Mar. 13, 2024 by NH Canciller Ayala, Hotel Management
Dear Alfredo,We are pleased to know that you have been able to enjoy all our facilities and that our entire team has exceeded expectations.We hope to have you back at our hotel in the near future.Kind Regards
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 22, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 14, 2023 on Expedia
4 out of 5
by A traveller from San Francisco

Posted Oct. 20, 2023 on Expedia
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Comment from Hotel Management
Oct. 22, 2023 by Front desk receptionist, Hotel Management
Dear Diana;We really appreciate your feedback and thank you for sharing in this website. We are glad to see you enjoyed your stay with us.
3 out of 5
by A traveller

Posted Aug. 15, 2023 on Hotels
Comment from Hotel Management
Sep. 2, 2023 by DEPARTAMENTO DE RECEPCION, Hotel Management
Dear satyajeet;Thank you very much for your dedication to share with all of us your valuation after your last stay at NH Canciller Ayala hotel.Greetings from Vitoria
4 out of 5
by A traveller

Posted Jul. 18, 2023 on Expedia
Comment from Hotel Management
Aug. 14, 2023 by Front desk receptionist, Hotel Management
Dear Lee;The enitre team of the NH Canciller Ayala hotel appreciates your dedication to share your valuation with all of us.Greetings from Vitoria
5 out of 5
by A traveller

Lovely view, great location

Posted Jun. 4, 2023 on Hotels
Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 24, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 20, 2022 on Expedia
Great location, very modern, great staff, excellent bar and morning buffet.
Comment from Hotel Management
Oct. 25, 2022 by Front desk receptionist, Hotel Management
Dear Geoffrey;Thank you very much for your excellent review, we are glad to see you enjoyed your stay at our property.Best regards
5 out of 5
by A traveller

Posted Oct. 7, 2022 on Expedia
In general a very good hotel located in the hart of the city
Comment from Hotel Management
Oct. 7, 2022 by Front desk receptionist, Hotel Management
Dear Nelson; We really appreciate your feedback and we are glad to see your overall impression of the hotel was excellent and you enjoyed your stay with us. Receive or best wishes and we look fordward to welcoming you back in the near future