Note fondée sur 280 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par LaNay , Gestion de l’hôtel
Thank you for your stay! I am please to see that you enjoyed your time as our guest. Have a fantastic day!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par LaNay , Gestion de l’hôtel
Thank you for your feedback. We appreciate your business!
par un voyageur de Rolette
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par LaNay, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your stay. Have a great day!
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Close to where i was going
Commentaires de Gestion de l’hôtel
27 févr. 2024 par LaNay , Gestion de l’hôtel
Wadena does have a good location. Thanks for staying with us!
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par LaNay , Gestion de l’hôtel
Thank you for providing a review. I am terribly sorry that your stay did not meet your expectations. We strive to provide a positive experience for all of our guests.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Tub didn't drain properly. Was double charged
Commentaires de Gestion de l’hôtel
19 févr. 2024 par LaNay , Gestion de l’hôtel
Hi Darryl, I apologize for any confusion. When you check into a hotel, a temporary hold is put on your card to cover any incidentals incurred during your stay. This also holds true for reservations booked outside of the hotel's platform. So while it may seem like you were "double charged", you were not.
par un voyageur de Grand Rapids
Publié le 18 févr. 2024 sur Expedia
Hot tub is not working, disappointed!
Commentaires de Gestion de l’hôtel
19 févr. 2024 par LaNay , Gestion de l’hôtel
HI Shelley, Thank you for taking time to provide feedback on your stay. I am sorry to hear that you are disappointed about the hot tub. We are going to be removing it. It has not been listed as one of our amenities for several months.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Took a very long time to be checked in. Had to go back to the desk multiple times to finish check in. Rented a suite. No blankets or pillows for the pull out couch. Asked the desk for 2 blankets and was told she only had 1. No chlorine smell coming from the pool making me question if there was even any in it. Tried the sauna, but had to wait about 30 min before it even started to warm up in it. Sat in it for 5 min, while it was still fairly cold, and ended up with a nasty coughing fit & massive piercing headache so I went back to the room. Couple mins later I ended up with a bloody nose. Dirty feminine pad was in the garbage. Whole room was outdated. Breakfast sucked. Prepackaged waffles that you put in the toaster… tasted awful. The toaster waffles you can buy in the local grocery stores taste way better. Only food worth eating was the bagels. The bananas weren’t even edible. They were green. Like no yellowing to them at all. I highly do not recommend staying there.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par LaNay , Gestion de l’hôtel
Hi Kristy, I am sorry to hear that you had such a poor stay. It is hard for me to comment on the condition of your room, as I am unable to find your stay in our system to pinpoint a specific room. Here at AmericInn by Wyndham, we have high cleanliness standards. I can assure you that our pool is on a calibrated system to ensure the proper mixture of chemicals at all times. A pool that smells highly of chlorine is not calibrated to the correct levels. I am also saddened to hear that you were not able to find something to eat from our complimentary breakfast. We offer at least 3 hot items daily, as well as a variety of both refrigerated and shelf stable items.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par LaNay , Gestion de l’hôtel
Thank your for staying with us! We look forward to serving you in the future.
par un voyageur
Very nice stay!
Publié le 29 janv. 2024 sur HotelsThe lobby and public areas are very nice and updated, clean and comfortable. Staff was very kind and helpful and cheerful. We didn't use the pool or sauna, they were pretty busy but looked like a nice area. Disappointed that the hot tub is still not working, I'm not sure how they can get by with this as the only real hotel in the area and it's a known brand. Would've loved to use one. The room was nice, little outdated bathroom and the hair dryer for sure needs some help. Fell off the wall a lot and just doesn't have good power. Love the Dove products and the shower was nice. No microwave in the room. TV was smaller and remote wasn't very easy to use. The bed was pretty comfortable for us. Temps were easy to control. A few yucky looking things on the wall that could be cleaned off but otherwise pretty clean in the room. Breakfast was pretty good, no waffle machines but they had toaster waffles that were very rich and tasty. Coffee was very good. Fun town to visit, went to the distillery and highly recommend it!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par LaNay , Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I am sorry to hear that your microwave was missing. We are in the beginning stages of a bathroom remodel and I looked forward to the upgrades. Hopefully we will be able to get the hottub working again, but it has been taken off of our listed amenities.
