Ratings based on 375 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 12, 2024 by Hotel Gerl, Hotel Management
Dear Andrew,thank you for taking the time to let us know about your latest experience at Hotel Gerl.Regarding your comments, we are very sad to see that you gave us a 2 out of 10 points! if there any reason ?We are also concerned if there is anything we can do for you or if you would like to let us know anything about the matter or reason of your ratingWe would be happy to welcome you back to our hotel.Kind regardsFabiel DiazOperation Manager
by A traveller
Posted Jan. 21, 2024 on Expedia
The best place for a weekend getaway!
Comment from Hotel Management
Jan. 24, 2024 by Hotel Gerl, Hotel Management
Dear Oksana,we would like to thank you for taking the time to submit your honest review of your recent stay with us. We are very pleased to hear about your overall satisfaction.Please be rest assured your valuable feedback will be shared with the entire team Gerl.Thank you once again for choosing to stay with us and we are all looking forward to welcoming you back wtih us in the near future!kind regardsFabiel DiazOperation Manager
by A traveller
Posted Dec. 22, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by Hotel Gerl, Hotel Management
Sehr geehrte Gas,vielen Dank für Ihren Aufenthalt bei uns im Hotel Gerl und auch danke für diese wunderbare Bewertung. Es freut uns sehr zu lesen, wie sehr Sie unsere hervorragende Lage und nicht zuletzt unser wunderbares Personal, das sich um alle unsere Gäste kümmert, genießen. Vielen Dank für Ihre freundlichen Kommentare.Mit herzlichen GrüßenFabiel DiazOperation Manager
by A traveller
Fantastic hotel
Posted Oct. 4, 2023 on HotelsWhat an amazing hotel. Stayed for 2 nights and had a great time. Room was beautiful and spotless, pools were breathtaking, food delicious and service perfect. Would highly recommend.
Comment from Hotel Management
Oct. 7, 2023 by Hotel Gerl, Hotel Management
Dear Cara,Thank you for your positive review of the Hotel Gerl. It was a pleasure to host you and we look forward to welcoming you back soon.Kind regards Fabiel DiazOperation Manager
by A traveller
Posted Sep. 2, 2023 on Hotels
Comment from Hotel Management
Sep. 14, 2023 by Hotel Gerl, Hotel Management
Liebe Leslie,wir möchten uns für Ihren Besuch hier im Hotel Gerl und Ihre großartige Bewertung zu bedanken. Es ist uns ein Vergnügen zu sehen, dass Sie sich bei uns wohlgefühlt haben. Ihren Kommentar haben wir gerne mit dem Team Gerl geteilt und er ist uns Ansporn, nicht nachzulassen in dem Bestreben nach einem Wohlfühlservice für unsere Gäste.Mit herzlichen GrüßenFabiel DiazOperation Manager
by A traveller
Posted Sep. 1, 2023 on Expedia
Really enjoyable stay. Excellent food and service. Would definitely recommend and return!
Comment from Hotel Management
Sep. 14, 2023 by Hotel Gerl, Hotel Management
Dear Richard,we would like to thank you for your visit here at Hotel Gerl and your great review. It is a pleasure to see that you enjoyed your stay with us. We are more then happy to share your comment with the team gerl and it is an incentive for us not to slacken in our efforts to provide a feel-good service for our guests.Kind regards Fabiel DiazOperation Manager
by A traveller
Posted Aug. 21, 2023 on Hotels
Comment from Hotel Management
Aug. 21, 2023 by Aaliyah Radlspaeck Head of Reservatio, Hotel Management
Dear David,thank you very much for your visit and we are looking forward to seeing you again.Best regards
by A traveller
Posted Aug. 14, 2023 on Expedia
Beautiful property, relaxing atmosphere, great massages and food, staff friendly and accommodating, would definitely recommend if staying in this area.
Comment from Hotel Management
Aug. 15, 2023 by Hotel Gerl, Hotel Management
Dear Elizabeth,thank you very much for your nice feedback about your stay with us. We are very pleased that you have a positive memory of your stay and our Team Gerl. We are already looking forward to another visit from you with us.Kind regardsFabiel DiazOperation Manager
by A traveller
Posted Aug. 4, 2023 on Expedia
No happy about the service.
Comment from Hotel Management
Aug. 10, 2023 by Hotel Gerl, Hotel Management
Dear Taiyuan,thank you very much for sharing your feedback with us in this way. Your comments are valuable for us as they allow us to improve our service and product as well. We are sorry to hear that you did not enjoy your stay as you had hoped. Is it possible to know the reason or reason about our service? om.hotelgerl@outlook.comI am at your service, and we would like to welcome you back some other time and I will personally take care of you.Sincerely Fabiel Diaz Operation Manager
by A traveller
Posted Jul. 30, 2023 on Expedia
Large rooms, clean property, short walk to Wals for dining options.
Comment from Hotel Management
Aug. 3, 2023 by Hotel Gerl, Hotel Management
Dear Adam,we thank you so much and we will be very happy to se you back at the hotel gerl. We thank you also for your nice fedback.Kind regardsFabiel DiazOperation Manager
