Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 avr. 2024
par un voyageur
Publié le 6 janv. 2024
Spacious room, friendly staff.
par un voyageur
Must stay
Publié le 1 août 2023 sur HotelsAwesome hotel. Extremely clean. Family friendly. Breakfast was good.
par un voyageur
Publié le 8 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2023 par The Hampton Inn of Warroad, Gestion de l’hôtel
Hi Derek - we appreciate your feedback. If you have specific areas that led you to giving us a 2 out of 10 score, we will benefit from knowing so we can make sure our team and hotel meet your expectations.Thank you
par un voyageur
Publié le 8 mai 2023 sur Expedia
all
Commentaires de Gestion de l’hôtel
8 mai 2023 par Hampton Inn Warroad Team, Gestion de l’hôtel
Hi Kevin - we appreciate your review. If you have a minute, please advise how could we achieve a 5/5 rating to make your stays even better.Thank youi and safe travels.Hampton Inn of Warroad
par un voyageur
Publié le 25 avr. 2023 sur Expedia
This hotel is great!!!
Commentaires de Gestion de l’hôtel
27 avr. 2023 par Hampton Inn Warroad Team, Gestion de l’hôtel
We are happy you had a great stay. Thank you for the feedback.
par un voyageur
Publié le 9 avr. 2023 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
13 avr. 2023 par Hampton Inn of Warroad Team, Gestion de l’hôtel
Hello Chris - thank you for the rating of 5/5. We are glad you enjoyed your stay and found everything to your liking. We hope you come see us again soon.SincerelyHampton Inn of Warroad Team
par un voyageur
Publié le 18 mars 2022 sur Expedia
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Commentaires de Gestion de l’hôtel
21 mars 2022 par Warroad Hampton Inn Management, Gestion de l’hôtel
Hi David - if you would elaborate more on the 1 out of 5 rating that would help us to figure out whatever we did wrong and improve our processes so we can make stays better for our guests.
Appreciate your feedback.
par un voyageur
Publié le 16 mars 2022 sur Hotels
I tried to check in at 4:00 (an hour after the allowed time), and they told me I was going to have to switch from two queen beds to a king bed. I told them that wouldn’t work as we had three people she my reservation was for two queen beds. They said I could try check in again in a few hours. We came back at 8:00 pm, exhausted, wanting ti go to our room and they said it still wasn’t “flipped” or clean. We waited in the lobby with all of our luggage for 30 minutes. No one was apologetic or even really concerned about the situation. When we finally got to our room, it was clean and comfy. We tried to go to bed at about 10 pm and had full on hallway hockey games happening above us, below us, and outside of our door until after midnight.
Commentaires de Gestion de l’hôtel
23 mars 2022 par Warroad Hampton Inn Team, Gestion de l’hôtel
Hi Ross -- We apologize for the inconveniences you encountered while staying at The Hampton Inn, Warroad. You are a valued guest, and your satisfaction is very important to us. Your feedback is also important as we strive to make improvements to ensure quality stays for our future guests. We were at 100% capacity and short on queen rooms; one just happened to open up due to an early checkout that afternoon. Unfortunately, we were delayed in cleaning since housekeeping had already departed for the day. Our AGM worked to get your room done as fast as possible. We apologize for the wait to get into the room, but happy you were satisfied with the results. We will continue to work on policing hallways during our hockey weekends. We would greatly appreciate the opportunity to regain your trust as a valued guest with a return visit in the future.
par un voyageur
Fabulous
Publié le 2 mars 2022 sur HotelsGreat stay!
Breakfast was awesome!!
Pizza was really good.
Lounge/Restaurant/Bar (all one place) really spacious with many TV's and outlet charging for phones, laptops etc. almost everywhere you sit.
Pool, hot tub and sauna excellent!
You won't be disappointed!!!
Commentaires de Gestion de l’hôtel
2 mars 2022 par Warroad Hampton Inn Team, Gestion de l’hôtel
Hi Tamara -- Thank you for the 10 out of 10 rating. We are thrilled you enjoyed your stay at our Hampton Inn. We'll be sure to share the feedback with our staff. We hope to see you again soon. Take Care.
