Note fondée sur 230 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Merveilleux hôtel
Publié le 15 août 2021 sur HotelsCommentaires de Gestion de l’hôtel
24 août 2021 par Bartosz Marynicz, Gestion de l’hôtel
Dear Marcel
Thank you very much for giving us the highest score. I hope your time with us will be long remembered, and that we will have another chance to see you again the next time you are in Warsaw. Have a wonderful day.
Regards
Bartosz Marynicz
Head Butler
par un voyageur
Publié le 1 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Guest Relations Supervisor, Gestion de l’hôtel
Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed your stay and I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor
par un voyageur
Je reviendrai
Publié le 9 nov. 2019 sur HotelsIdéalement situé, le bâtiment en lui meme est superbe, tant à l'intérieur qu'à l'extérieur.
La qualité du service et la gentillesse du personnel vous met de bonne humeur, le lit est incroyablement confortable, la finition de la chambre est digne d'un hotel 5 étoiles+++
Les deux grands écrans plats de la chambre, la qualité du son, l'isolation de la chambre, la lumière tamisée, la salle de bains,... brefs tout le confort et les commodités frôlent la perfection!
Commentaires de Gestion de l’hôtel
15 nov. 2019 par Alisa Martyanova, Guest Relations Supervisor, Gestion de l’hôtel
Dear Alain,
Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed everything about your stay including our fabulous beds, rooms and all your expectations were truly exceeded! I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor
par un voyageur
Publié le 16 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2019 par Thomas B, Gestion de l’hôtel
Dear Guest,
Thank you for giving us such a high score. We are extremely pleased that you enjoyed your stay with us.
We hope to welcome you again very soon.
Best Regards,
Thomas Brugnatelli
General Manager
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Marta Sielska Guest Relations Coordinator , Gestion de l’hôtel
Dear Christoffer,We are incredibly grateful that you took the time out to leave us a positive review.We cannot wait to see you again in Raffles Europejski Warsaw.Best regardsMarta Sielska Guest Relations Coordinator
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Marta Sielska Guest Relations Coordinator , Gestion de l’hôtel
Dear Christopher,We are incredibly grateful that you took the time out to leave us such a positive review.We cannot wait to see you again in Raffles Europejski Warsaw.Best regardsMarta Sielska Guest Relations Coordinator
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Excellent service and facilities
Commentaires de Gestion de l’hôtel
18 mars 2024 par Marta Sielska Guest Relations Coordinator , Gestion de l’hôtel
Dear James,Thank you for taking the time to leave such a complimentary review.We do hope you will return to visit us again very soon, to enjoy another unforgettable experience.Kindest regardsMarta SielskaGuest Relations Coordinator
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Marta Sielska Guest Relations Coordinator , Gestion de l’hôtel
Dear Luis,We are incredibly grateful that you took the time out to leave us auch a positive review. We cannot wait to see you again in Raffles Europejski Warsaw.Best regardsMarta SielskaGust Relations Coordinator
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Wonderful service and team and by far the most beautiful rooms in Warsaw!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Marta Sielska Guest Relations Coordinator , Gestion de l’hôtel
Dear Carlos,Thank you for your glowing review and for choosing the Raffles Europejski Warsaw. Please rest assured that we shared your kind words with the whole team. We do hope you will return to visit us again very soon, to enjoy another unforgettable experience. Kind regardsMarta SielskaGuest Relations Coordinator
par un voyageur
Not bad
Publié le 5 févr. 2024 sur HotelsAverage hotel. Definetly not worth the high price. The art which it is famous for is really disappointing. Service is professional but does make you feel uncomfortable. Rooms are big but cutted in a way where even 40 sqm feel small. Spa is small. Beds uncomfortable because blankets are crazy hot.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Marta Sielska Guest Relations Coordinator , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience during stay in Raffles Europejski Warsaw.We are sorry to hear that you were disappointed with our Art Collection. We are also sorry to hear that our rooms, did not meet your expectations. I appreciate that you brought your latest experience to our attention and I have taken to heart your constructive feedback reference the staff service. Your feedback is incredibly important to us, and we appreciate the time you took to share it with us. We hope to have the opportunity to welcome you back, and provide a more seamless experience.Best regardsMarta SielskaGuest Relations Coordinator
