Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2024 sur Expedia
très pratique pour aller à washington
le seul problème c’est l insonorisation: on a entendu les sirènes de la rue
Commentaires de Gestion de l’hôtel
4 mars 2024 par hy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about 4/5 is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 8 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2023 par hy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. As a Choice Privileges member you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur de DESHAIES
Publié le 26 juin 2023 sur Expedia
People at the front desk were helpful and smile. Housekeepers cleaned our room the 1st day and we had a problem with a clothes which has disappeared, I talked to the front desk who told he would help but it’s not their responsibility… I tried to talk to the housekeepers and they don’t even answer to good morning( the same for the woman of the breakfasts, she’s awful). After 2 days they finally found the clothe but we asked for the cleaning of our room not to be done again, we were afraid something to disappear again. The hotel is well situated 800m from a metro station, clean but old stuff. Breakfast is ok.
Commentaires de Gestion de l’hôtel
27 juin 2023 par hy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ballston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Housekeeping team I will speak to them about the wash clothes and I will also talk my Breakfast staff . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
par un voyageur
Publié le 14 juill. 2022 sur Expedia
great place near everything
Commentaires de Gestion de l’hôtel
25 août 2022 par Joanne Ochoa, General Manager , Gestion de l’hôtel
Thank you for your review and are happy you enjoyed the location. Please come again soon.
par un voyageur
Beau séjour!
Publié le 20 févr. 2020 sur HotelsSuper bien placé , 8 min du metro! Stationnement et déjeuner gratuit! Toujours aussi satisfait!
Commentaires de Gestion de l’hôtel
10 mars 2020 par Comfort Inn Ballston, Gestion de l’hôtel
Thank you for your wonderful review of our hotel. We are delighted to hear we were in such a great location for your trip to the DC area and that you took advantage of our free parking and breakfast. We always strive to provide each of our guest with an exceptional stay and we are delighted to hear we did that for you. Thanks once again and we hope to see you again soon.
par un voyageur
Bon rapport qualité/ prix
Publié le 6 janv. 2020 sur HotelsNous avons aimé : le parking protégé, chambre spacieuse, petit petit-déjeuner correct (salé sucré)
Nous avons pas aimé ; la froideur du personnel et le chauffage bruyant.
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Comfort Inn Ballston Team, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed our spacious rooms and complimentary breakfast but would like to apologize in regards to the AC and staff's attentiveness. I have shared your feedback with our Team to ensure we handle situations like this differently in the future. Thanks once again and we hope to see you again soon.
par un voyageur
Publié le 4 janv. 2020 sur Hotels
Facile d’accès et rapide pour rentrer en ville
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Comfort Inn Ballston Team, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We are glad to hear we were in such a great location for your trip to the DC area and are pleased to know that we made your stay a pleasurable one. Thanks once again for being our guest and we hope to see you again soon.
par un voyageur de Québec
Publié le 23 déc. 2019 sur Expedia
J’ai apprécié l’hôtel avec ma petite famille. Chambre propre, lits confortables et petit déjeuner inclus correct. Je recommande l’hôtel!
Commentaires de Gestion de l’hôtel
26 déc. 2019 par Aj, Gestion de l’hôtel
We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool.
our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.
par un voyageur
Very bad experience
Publié le 1 nov. 2019 sur HotelsWould never recommend this hotel: cockroach in our room, the AC in the elevator was smelling cheese, same for the glaucous fitness room, the corridors' wallpaper are in bad condition, even the ceils of the corridors and of the rooms seem dirty. In our room, the shower was leaking, the non-skid layer in the bathtub was detaching, the venting of the bathroom was really noisy, some metal parts of the bathroom were rustied, the mattress was way too soft so it was really incomfortable to sleep together in the same bed,
our keys have stopped working overnight, the breakfast was composed by low cost food as a majority.
The overall impression we've had is a dirty low cost hotel.
Some good points: the bed and bath linens was clean, the hotel has a free car park and is located at 10 min walk from the metro station that will lead you to DC in 20 min.
Even for the price, i would not recommend this hotel. I absolutely don't understand how this hotel can be that well rated... I travel a lot and spend 3 to 4 weeks per year in different hotels around the world and I can assure you i will remember this (bad) night.
Note that the manager of the hotel as taken my concerns about the cockroach in consideration and would have changed my room even late at night if i had asked for it. I did not as it was very late, we were tired and the overall look of the hotel was telling me that an other room would not have been better... That's my guess, I haven't checked other rooms.
Commentaires de Gestion de l’hôtel
6 nov. 2019 par Comfort Inn Ballston Team, Gestion de l’hôtel
Thank you for taking the time to review us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
par un voyageur
Publié le 17 sept. 2019 sur Hotels
Bien situé
Commentaires de Gestion de l’hôtel
19 sept. 2019 par Comfort Inn Ballston Team, Gestion de l’hôtel
Thank you for taking the time to write a review. We are glad to hear you enjoyed your stay and were able to take advantage of our great location. We hope to see you again soon.
