Ratings based on 927 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
The room was extremely musty and damp. There were repairs to the ceiling like there had been a leak. Overall out of date.
Comment from Hotel Management
Mar. 6, 2024 by Amanda B., Hotel Management
Stephen, Thank you for providing your valued feedback regarding your recent stay. We sincerely apologize for falling short of meeting your expectations. I will follow up with our Engineering team to ensure we are following proper protocol in regard to odor and the ceiling damage as you mentioned. Again, thank you for your feedback and we hope to have the opportunity to better serve you in the future.
by A traveller
Posted Feb. 26, 2024 on Hotels
They towed my car from parking lot, I paid $180 because they didn’t tell me I have to put parking permit in my car, I was late for my tournament also because I have to take Uber and get my car.. Room wasn’t clean, everything was horrible
Comment from Hotel Management
Feb. 28, 2024 by Amanda Brewton - Assistant General Manager, Hotel Management
Erkut, Thank you for taking the time to provide your honest feedback. We sincerely apologize for the inconvenience caused to you during your recent stay regarding the removal of your vehicle from our parking lot. We have reviewed the necessary guidelines with our team to ensure this was an isolated incident and proper communication is established upon arrival that those parking must place a parking permit on their dashboard to avoid being towed. If you would like to provide me your reservation details, I would be happy to review and see what I can do is regards to compensation for the trouble caused. Thank you and I look forward to your reply.
by A traveller
Posted Feb. 16, 2024 on Expedia
I liked the parking and secured doors after hours.
by A traveller
Posted Feb. 14, 2024 on Expedia
by A traveller
Posted Feb. 12, 2024 on Expedia
by A traveller
Posted Jan. 29, 2024 on Expedia
Staff was very nice and friendly.
by A traveller
Posted Jan. 22, 2024 on Expedia
by A traveller
Posted Jan. 22, 2024 on Expedia
by A traveller
Posted Jan. 19, 2024 on Expedia
Excellent Location - could have more lighting
by A traveller
Posted Jan. 17, 2024 on Hotels
