Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2022 sur Hotels
L'hotel est tres bien situé a 10 minutes a pieds de la maison blanche ,a besoin d'un rafraichissement general tres vieillot
Commentaires de Gestion de l’hôtel
16 sept. 2022 par Sam, Gestion de l’hôtel
Thank you for staying with us. Please note the White House is a 10 minute drive from our facility, it is not walking distance. Have a great week.
par un voyageur
Publié le 25 mars 2024
Parking should have a flat rate
par un voyageur
Publié le 24 mars 2024
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ana, Gestion de l’hôtel
Dear William,We appreciate your rating! We are glad you enjoyed your stay at our hotel. We hope to see you again the next time you visit Arlington.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
All was good
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Laura, Gestion de l’hôtel
Dear Carolyn,Thank you for taking the time to provide your rating. We are happy to hear that all was good during your stay with us. We hope to have the opportunity to welcome you back soon.Best regards,
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The property was nice, and clean, and the staff was accommodating and friendly, but the valet service wasn't up to par. We waited for our vehicle for a long time and had to go to the office to ask where it was at. The staff didn't get our text, and was playing on their cellphone. We were late for our night tour of DC, and they left without us.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Laura, Gestion de l’hôtel
Dear Scott, Thank you for sharing your experience with us. We sincerely apologize for the troubles you faced during your stay. Your feedback on our valet service is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We appreciate your acknowledgment of our cleanliness and friendly staff and regret that we fell short of your expectations. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time.Best regards,
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Staff members was very helpful and polite
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Ana, Gestion de l’hôtel
Greetings Shellyann,We appreciate your feedback. Thank you for staying with us while in Arlington. We are delighted to hear that our staff's service improved your overall experience. We hope to see you again!
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Convenient to DCA airport with prompt shuttle service.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Laura, Gestion de l’hôtel
Dear Chris,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to welcome you back soon. Best regards,
par un voyageur
Publié le 18 févr. 2024 sur Hotels
The staff (Allen and Christina) were extremely courteous and professional. The food is always excellent and the bed was very comfortable. Also, the ease of getting to and from the airport is a huge benefit! The Hyatt in Crystal City has become our "go to hotel" when we visit the DC area!
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Laura, Gestion de l’hôtel
Dear Edward,Thank you for taking the time to share your feedback. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We appreciate your continued patronage and hope to see you again soon. Best regards,
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Ana, Gestion de l’hôtel
Dear Jose,We appreciate your rating! We hope to see you again on your next visit to Crystal City!
