Note fondée sur 274 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Expedia
I stayed at the Ven in November 2023 - I pre-paid my stay through Expedia. Parking was included in the price. At Check Out, I advised the front desk and they took the parking off my final bill. However, after I checked out I was billed. I’ve called the Ven three times - two times got voicemail from their accounting office and once spoke to a front desk manager who said they would get back to me. No one has. Not only are they overcharging me, but they can’t even return a call. Disappointing - do not recommend.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Jennifer, Gestion de l’hôtel
Dear Steven, I am so glad you connected with us via this review but very sorry that it took this effort to get the issue taken care of! I will follow up with our team to find out why it took so ridiculously long to take care of a pretty simple adjustment for you. My sincerest apologies. It has been taken care of and you should have received the credited folio to your email. Thank you for your patience.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Fg, Gestion de l’hôtel
We are so happy for the feedback, thank you very much.It seemed to be that you had enjoyed your stay at the VEN on your recent visit. Hope to see you in the furfure.Sincerely,
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Fg, Gestion de l’hôtel
We are so happy for the feedback, thank you very much.It seemed to be that you had enjoyed your stay at the VEN on your recent visit. Hope to see you in the furfure.Sincerely,
par un voyageur
Publié le 11 févr. 2024 sur Expedia
loved it! staff was incredible and overall great vibe!
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Fg, Gestion de l’hôtel
We are so happy for the feedback, thank you very much.It seemed to be that you had enjoyed your stay at the VEN on your recent visit. Hope to see you in the furfure.Sincerely,
par un voyageur
Ven
Publié le 11 févr. 2024 sur HotelsGreat location, great hospitality. Extra perks as gold member.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Fg, Gestion de l’hôtel
Thank you so much for your wonderful feedback.We are so happy that you had great time at the VEN and Dc. Hope we will see you in the future.At your service.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
It was a wonderful hotel.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Fg, Gestion de l’hôtel
Thank you so much for your wonderful feedback.We are so happy that you had great time at the VEN and Dc. Hope we will see you in the future.At your service.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Foods, staffs & location.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par FG, Gestion de l’hôtel
Thank you so much for your wonderful feedback.We are so happy that you had great time at the VEN and Dc. Hope we will see you in the future.At your service.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Fg, Gestion de l’hôtel
Thank you for your feedback. we hope that you had good stay at the VEN. Thank you for your business. If we were short of your exceptions during the Stay we sincerely apologize.At your service.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Fg, Gestion de l’hôtel
Thank you so much for your wonderful feedback.We are so happy that you had great time at the VEN and Dc. Hope we will see you in the future.At your service.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Good all around.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Fg, Gestion de l’hôtel
Thank you for your feedback, we hope you had great time on your recent visit at the VEN. Hope we will see you in the future.ThankyouSincerely,
