2/10 Terrible
Margaret
Sep 5, 2025
Their policy regarding pets states : Pets accepted but when I arrived they would not allow me to stay because I had a cat . They do not accept cats but this was not stated in their policy . They told me they communicated this numerous times to Travelocity but to no avail . However, when I contacted Travelocity , they told me it was the responsibility of Best Western to communicate their correct policy on the website . Looks like there needs to be some quality control oversight here. Best Western didn’t charge me and suggested I stay at La Quinta Inn down the road , which accepts cats and dogs. Well, thankfully there was a room available at LaQuinta and I like it much better here, so ultimately it all worked out !
Margaret
Stayed 1 night in Aug 2025























