Note fondée sur 229 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
74 % des clients le recommandent
4,1 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 22 sept. 2019 sur Expedia
Tout nous a convenu: l'espace, la tranquilité, la propreté, une cuisine complète, la piscine, la localisation, le prix raisonnable, etc. Nous aurions préféré que le stationnement soit gratuit, mais nous ne pouvons pas nous plaindre à ce sujet, car c'était convenu qu'il était payant.
Commentaires de Gestion de l’hôtel
22 sept. 2019 par ResortQuest Whistler Customer Care., Gestion de l’hôtel
Thank you for taking the time to rate us after your recent stay. I hope that you had a wonderful time in Whistler. I appreciate your feedback, and hope to see you again soon.
4 sur 5
par un voyageur

Publié le 5 août 2019 sur Hotels
Tres bien situé, grand, parking, spa, piscine, bon service et personnel courtois. Spécialement, le jeune concierge espagnol qui nous a donné un service digne de mention( désolé , j'ai oublié son nom) service rapide, courtois et efficace, sympathique . Il manque d'air climatisé dans le gym.
Commentaires de Gestion de l’hôtel
8 août 2019 par ResortQuest Whistler Customer Care., Gestion de l’hôtel
.Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler. I appreciate your feedback, and hope to see you again soon
4 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Great accommodation and easy access to lifts and shops plus restaurants
Commentaires de Gestion de l’hôtel
8 mars 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Sarah. We hope to host you again in the future!
5 sur 5
par un voyageur

Publié le 5 juill. 2021 sur Expedia
Location for our needs was excellent. A lot of maintenance going on but I’ve stayed at The Aspens many times in the past and have always been happy.
4 sur 5
par un voyageur

Publié le 8 mars 2021 sur Expedia
This is a lovely property that is well-located with great amenities. The front reception onsite staff are exceptional!!!! The condo itself was clean and well maintained. . It's sparse because of COVID. No salt and pepper (front reception kindly brought use up individual packets). We registered as a family of 3. There were sheets, 2 pillows & one blanket for the pull-out couch. It would have been nice to have had something warmer for my son (he admitted he was chilly overnight). I'm sure we could have phoned down to reception for another blanket if he had let us know. Don't count on using the hot tubs when you arrive because the system requires you to 'reserve' the hot tub for 30 min timeslots - arriving for 4pm check-in means that you will likely have missed the boat. That said, they were accommodating so we could use the hottub after our ski the next day :) Overall a lovely, well positioned property with great, service oriented staff.
Commentaires de Gestion de l’hôtel
16 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback. We are delighted to hear you enjoyed this home and our service. We are sorry to hear about any inconvenience caused by the updated hot tub schedule with regard to COVID-19. We hope you'll visit again soon!
2 sur 5
par un voyageur

Publié le 28 févr. 2021 sur Hotels
다른 방들에서 여러명이 새벽까지 술마시고 소리지르며 다니는데 제제를 안함. 파티하며 마리화나 피우는지 복도에 냄새가 나고 비명 지르고...무서웠음
Commentaires de Gestion de l’hôtel
4 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
방문 중에 발생한 불편에 대해 대단히 죄송합니다. 저희 팀은 통지를 받으면 소음 불만 사항을 해결하는 데 항상 기꺼이 도움을 드릴 것입니다. 멋진 휴가를 보낼 수있는 또 다른 기회가 있기를 바랍니다.
5 sur 5
par un voyageur

Publié le 16 févr. 2021 sur Hotels
We stayed at The Aspens Whistler for Valentines Day weekend. The suite was very clean and comfortable. The complex is located within a walking distance from Whistler village center and the gondolas. Very friendly and helpful front desk. Complementary coffee and tea in the suite, thank you! Minuses: expensive parking for guests and visitors; the furniture in the room is quite old. Also, it was impossible for us to get a time slot for the hot tub or the pool. The only way to book a time slot is by walking down to the lobby at 7am, and you can only book a slot for that only day. I came down at 9 am, and all slots for that day have been taken already. In the neighbouring complex guests are allowed to book hot tub/pool slots at check in. I would prefer that way.
5 sur 5
par un voyageur

Publié le 6 févr. 2021 sur Expedia
Spacious clean property. Very quiet. Ski in ski out.
Commentaires de Gestion de l’hôtel
9 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
We are happy to hear you enjoyed this spacious and quiet home. Thank you for sharing your feedback and we hope to host you again soon.
5 sur 5
par un voyageur

Publié le 4 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your review. We hope to host you again.
4 sur 5
par un voyageur

solid, clean, room amenities - comforrable

Publié le 3 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
We are happy to hear you enjoyed your stay with us. Thank you for your review.