Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2023 sur Expedia
Outdoor amenities,
Ski in ski out
Activities mearby
Commentaires de Gestion de l’hôtel
11 avr. 2023 par Andrea, Gestion de l’hôtel
Thank you so much for the amazing review!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Close to gondola, true ski in ski out, walkable to whistler village. Whisky Jack Realty Management very responsive and helpful
par un voyageur
Publié le 2 oct. 2023 sur Expedia
They were very accommodating to my requests and was smooth check in and easy code access. Spacious and nice balcony too
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Andrea, Gestion de l’hôtel
Thank you for the kind review :).
par un voyageur de North Vancouver
Publié le 3 sept. 2023 sur Expedia
Nice quiet place, 1 pool and 3 hot tubs were great amenities, 10 minute walking access to Whistler village also nice. Washer, dryer, dishwasher. 3 fans and AC in unit. Toiletries could use an upgrade. No hand soap provided. TV’s were small
And dated. No access to streaming apps. Easy parking and friendly efficient communication with property management made it for quick check in check out.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Andrea, Gestion de l’hôtel
Thanks for the kind review.
par un voyageur
Publié le 28 août 2023 sur Expedia
Didn’t get what we paid for room configuration check in and check out were to early and to late
Had an event there and was very disappointing
Do not like to get an email stating we have to do the cleaning recycling due to lack of staff excuse when you are paying tip $$$ dirty kids underwear found in the bedroom no air conditioner in room only in the one bedroom and did not cool the room but made the bedroom uncomfortable as we were so cold trying to cool off the rest of the unit. We only book suit conditioned hotel rooms in the summer especially when it was over 30 degrees would like some compensation $$ taken off as it was not what we booked
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Andrea, Gestion de l’hôtel
Hi JanI am so sorry to hear that this unit was not cleaned to our standard. Otherwise, I do find this review unsettling. We are clear and honest about air conditioning provided - we do not advertise as the building is not equipped to handle it for every room in the condo. The unit you stayed in was the one you requested. As with all vacation rentals, we ask that garbage and recycling be taken out - this is a standard in the industry. Most hotels can provide in-room air conditioning, but not condo complexes like Aspens. For additional services, you might be better suited to a more full-service hotel for future stays.
par un voyageur
Publié le 11 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Andrea, Gestion de l’hôtel
Thanks for the excellent review!
par un voyageur
Publié le 7 août 2023 sur Expedia
Great location and very good front desk service
Commentaires de Gestion de l’hôtel
8 août 2023 par Andrea, Gestion de l’hôtel
Thank you for the kind words. I hope to hear more about how we can improve your stay for next time.
par un voyageur
Publié le 5 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2023 par Andrea, Gestion de l’hôtel
Thanks for your kind review.
par un voyageur
Publié le 24 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2023 par - Emily (Guest Service Agent), Gestion de l’hôtel
Thank you for the review Tony! We are glad you enjoyed your stay!
par un voyageur
Publié le 21 mai 2023 sur Expedia
The wi fi code left for us was incorrect needed to get correct code off modem. Fridge door hard to close scraped against counter edge. Other than those minor things the unit was lovely well kept and clean.
Commentaires de Gestion de l’hôtel
1 juin 2023 par Andrea, Gestion de l’hôtel
Thank you for the info! We recently updated our process for Wifi in our rooms. Appliances are also being updated in this room.
