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SureStay Hotel by Best Western Whittington Rend Lake

Property class: 2.5
Hotel near Pheasant Hollow Winery in Whittington

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Lobby
Free daily continental breakfast
Premium bedding, pillowtop beds, individually decorated
Premium bedding, pillowtop beds, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
13277 Freeway Lane, Whittington, IL, 62897
  • Place, Pheasant Hollow Winery
    ‪6 min walk‬
  • Place, Rend Lake
    ‪1 min drive‬
  • Place, Wayne Fitzgerrell State Park
    ‪1 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Whittington

In state park.You'll be within half a mile (1 km) of Pheasant Hollow Winery and 2 miles (3 km) of Rend Lake with a stay here. Also, Wayne Fitzgerrell State Park is within 2 miles (3 km) and Rend Lake College is within 6 miles (10 km).

What's nearby

  • Pheasant Hollow Winery - 6 min walk - 0.6 km
  • Southern Illinois Art and Artisans Center - 19 min walk - 1.6 km
  • Rend Lake - 1 min drive - 1.8 km
  • Wayne Fitzgerrell State Park - 1 min drive - 2.5 km
  • I-57 Drag Strip - 11 min drive - 19.7 km

Getting around

  • Du Quoin Station - 39 min drive
  • Veterans Airport of Southern Illinois (MWA) - 29 min drive

Restaurants

  • ‪Love's Travel Stop - ‬6 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Casey's General Store - ‬8 min drive
  • ‪Scooter's Coffee Drive-Thru - ‬8 min drive
  • ‪Circle K - ‬9 min drive

About this property

SureStay Hotel by Best Western Whittington Rend Lake

Hotel near Pheasant Hollow Winery in Whittington
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly SureStay Hotel by Best Western Whittington Rend Lake also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Whittington hotel is smoke free.

  • 40 guestrooms or units
  • Built in 2013
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 950 reviews
Rating 8 - Good. 257 out of 950 reviews
Rating 6 - Okay. 86 out of 950 reviews
Rating 4 - Poor. 30 out of 950 reviews
Rating 2 - Terrible. 22 out of 950 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Jan 2026

8/10 Good

hongfei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious but the breakfast is too simple.
Stayed 1 night in Jan 2026

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service
Clean and tidy.
Stayed 1 night in Jan 2026

10/10 Excellent

Kasey, Rubio Iowa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast isn’t really included, there isn’t much on the menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel has a lovely cat that they treat with great kindness.
Stayed 1 night in Jan 2026

10/10 Excellent

Sherry

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Friendly staff, clean room, breakfast was good ( could’ve had a few more choices)
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were comfy. The girls at the front desk when we checked in was very nice and helpful. The only thing I can say was we needed more towels but that's not a big deal. We had a peaceful night.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The room was very clean, the bed was comfortable, the shower was hot, and the employees were friendly and helpful. I enjoyed my stay and would highly recommend SureStay!
Stayed 1 night in Dec 2025

4/10 Poor

Wendy

Disliked: Cleanliness, amenities, property conditions & facilities
The check in clerk never once smiled. The shower curtain was pulled out of the wall and was just laying on top of the shower. The cover for the heater controls was broken off and laying on the floor. There were fresh stains of some kind on the bed covering and hidden under the runner at the foot. The bathroom light flickered constantly .
Stayed 1 night in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Staff was great, breakfast was only OK
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas W.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and furnishings seemed renovated. Jimmy Dean breakfast sandwiches was a good option. Staff was very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Seth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stains on sheets, ants in room, nails sticking out from picture frames.
Stained bed covers
Dressed was damaged and broken under fridge
Screws were sticking out of the photo frames in the wall - very dangerous to trip into
Stayed 1 night in Dec 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and bed was decent. Although could hear everything outside the room. Like a heard of elephants running around. Breakfast could use more options.
Stayed 2 nights in Nov 2025

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Noisy, felt like a heard of elephants running around. Breakfast was just okay. Mostly cold cereal, juice and basics. Coffee is pathetically week. Rooms are clean and bed was comfy.
Stayed 3 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean. Great price!
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2025

2/10 Terrible

Keith

Stayed 1 night in Nov 2025

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and when we arrived the room was in good shape. However, when we had gotten back to the room the next day after being out and about all day long, the room was cleaned at all, had not even been touched. We were not too upset it had not been cleaned but wanted fresh towels for showers. We went to the front desk to report the room had not been cleaned as was advised they are only required to clean the room every 3 days. We then asked about getting new towels and were we required to turn in our used towels before being given new ones. We went back to the room and gathered our towels to get replacement ones and because we only brought back the used ones instead of all of them, we were threatened to have our account being added with having extra towels. I had already made two trips to the front desk about new towels so asked front desk person to follow me to my room so I could give an account of what towels we still had because I did not want to risk being charged for having extra towels. Never have we, ask guests, been required to turn in our used towels to get replacement ones. Housekeeping usually takes care of swapping them out. The stay itself was fine and the staff was friendly, but the whole towel situation really put a negative on the experience and was completely unnecessary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always clean. Staff always courteous at check in and check out.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The room was very clean and the staff great.
Stayed 1 night in Nov 2025