Note fondée sur 864 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 14 mars 2024 sur Expedia
Olía a mucho cigarrillo la habitación el olor era insoportable
Commentaires de Gestion de l’hôtel
15 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the odor in your room. Our team will investigate and take steps to ensure a more pleasant environment for our guests. Your feedback is appreciated, and we hope to have the chance to provide a better experience during your next visit.
par un voyageur de Oshkosh
Publié le 14 mars 2024 sur Expedia
Okay.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We appreciate your input and will strive to improve to provide a better experience for you in the future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
This Hotel is awesome to stay at very quiet and clean. Staff is very friendly.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,We're delighted to hear that you had an awesome stay with us! Providing a quiet and clean environment with friendly staff is our priority. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for providing your rating. We eagerly anticipate your return to our hotel in the future.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for providing your rating. We eagerly anticipate the opportunity to host you again at our hotel in the future.
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for providing your rating. We are pleased to have the opportunity to improve our service for your future visits!
par un voyageur
Publié le 5 mars 2024 sur Expedia
The towels were very small. A small adult had trouble getting dry. The room was to be able to handle 4 people and there were only two towels in the room. The funiture was clean but very worn.
The drapes didn't work
The elevator said only 2 people at a time.
The breakfast was a joke but not a nice one. They had luke warm coffee and no tea. The pancake maker was either out of batter or set so small that it made pancakes that were half dollar size. You could have pancakes or cold cereal. When I mentioned the issues to the front desk, "that isn't my job"
The people working check in didn't seem to much care and one young man was very hard to understand. I asked for a second room key and was told I'd have to come back later and see if they had any extras. I asked for a receipt and he had no idea how to do it and didn't want to try
Commentaires de Gestion de l’hôtel
5 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Restroom does not work, advertised complimentary breakfast - they had some apples, a little cereal and a pancake maker that made 2 pancakes slightly larger than a 50 cent piece, with no syrup or butter. Coffee was terrible. Had first floor room, windows were not locked, desk chair was broken, plugs on lamps did not work for charging phone. Areas of walls were crumbling. No one at front desk, had to yell to get someone to come to desk. Paid for 2 nights, didn't even stay the second night
Commentaires de Gestion de l’hôtel
4 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we're taking immediate action to address these issues to ensure a more pleasant experience for our guests. We understand your frustration and hope to have the opportunity to exceed your expectations in the future.
