Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Hotels
Friendly staff and well kept hotel! Will stay there again!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for your wonderful review! We are thrilled to hear that you had an enjoyable experience during your stay with us. Providing friendly service and maintaining a well-kept hotel are top priorities for us, and we are delighted that our efforts were appreciated.We look forward to welcoming you back for another great stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Convenient
Commentaires de Gestion de l’hôtel
1 mars 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your overall stay at our location. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our location to meet your expectation during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your overall stay at our location. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
We stayed two nights. The first night was absolutely awful. There were blood stains in one of the beds, there was human and dog hair on the bedding of both beds and there were stains on both duvet covers. There was also lots of hair in the shower. It was obvious the room had not been cleaned. I have contacted Expedia and am supposed to get a refund for the first night. I am willing to pay for the second night, but I had to call the front desk to request the room be cleaned. The walls were also paper thin. We could hear everything going on above us and on both side of us. The pillows were uncomfortable as well, but that was the least of our concerns. The filth of the room was absolutely horrible. We do not plan on staying at a La Quinta again if we can help it.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our location did not meet your standards or ours. Your review has been shared with our housekeeping team to ensure room cleanliness will be improved for our future guests. On the other hand we did speak with Expedia and approved on our end to refund your first nights stay. We apologize for the inconvenience this has caused you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your overall stay at our location. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Amanda Pelkey - GM, Gestion de l’hôtel
Dear John, Thank you for sharing your rating with us. We're sorry to see that your experience fell short of your expectations. Your feedback is valuable to us, and we would like to learn more about your stay to address any concerns you may have had. Please feel free to reach out to us directly so we can further discuss your experience and work towards resolving any issues. We hope to have the opportunity to improve your perception of our hotel in the future.Warm regards,
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Upon arrival we learned the pool was down for maintenance. The staff had said they were re-tiling the floor. We have stayed at this hotel many times for few years now. We could see into the pool area and nothing has been done except the chairs around the pool had been stacked. The note said they were closed from 2/12/24-2/19/24 I believe for maintenance. My kids were very disappointed and we still paid full price for our rooms.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the pool was closed during your visit while we were resurfacing the pool deck. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
We paid almost $300 dollars for a two night stay.
Our room was never cleaned, the shower head leaked and got outside our shower so it made a mess. The pool was closed during our stay.. if I would have known we wouldn’t have booked. It was okay but definitely not worth the money.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the shower leaked water while running. I will share this comment with our Chief Engineer to resolve this maintenance issue. I am Also saddened to hear our pool was closed during your stay. Please know that housekeeping does not do daily cleanings, did you happen to request a cleaning? Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Lisa AGM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Wichita Northeast. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our location to meet your expectations during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
