Ratings based on 224 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 28, 2023 on Expedia
2 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
No vending machine to snack or drink, no coffee machine etc.
Comment from Hotel Management
Apr. 29, 2024 by Manager, Hotel Management
Dear guestThanks for taking time to review our property. It is only with guest reviews that we can offer best service. I am sorry that you did not notice the beverage vending machine on the property.We also have complimentary coffee machine and ice machine in the office. Hopefully for your next stay this might help you. Sincerely Manager
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 12, 2023 on Hotels
1 out of 5
by A traveller

Posted Nov. 12, 2023 on Expedia
The room smelled and the place looked real sketchy.
Comment from Hotel Management
Apr. 29, 2024 by Manager, Hotel Management
Thank you for taking the time to review our property. We understand that the winter and fall seasons can be challenging for maintaining the outdoor areas. We've been busy making improvements during the spring and summer, and we're confident you'd notice a positive difference.We've also been working on updating our rooms, and we're happy to announce that they now have new, non-allergenic flooring. Additionally, we've introduced themed rooms, like our African-themed room which features warm earth tones, rich fabrics, and traditional art pieces, creating a truly immersive experience. We're still working on developing more themed rooms, so we hope you'll give us another chance to see what we've done
4 out of 5
by A traveller

Clean and comfortable

Posted Nov. 5, 2023 on Hotels
Friendly staff, updated, clean room. I would definitely stay again.
Comment from Hotel Management
Apr. 29, 2024 by Manager , Hotel Management
Thank you for taking time to review our property. We do take pride in offering guest very clean safe and comfortable stay. Hope to see you again for yet another wonderful stay.
5 out of 5
by A traveller

Good, stayed overnight

Posted Oct. 30, 2023 on Hotels
Clean, fresh and updated. We checked in late and had no issues. The neighborhood seemed nice. Rooms seemed updated. Better then I expected for a motel and better then some hotels that I stayed at.
4 out of 5
by A traveller

Okay.

Posted Oct. 21, 2023 on Hotels
Only reason I'm not doing a great rating is because it would have been nice if the blankets were on the bed, not folded up on the clothing rack and there was also a hole knocked into the shower soap dish.
Comment from Hotel Management
Oct. 26, 2023 by manager, Hotel Management
Thank you for taking the time to review our property. we always take guest reviews very seriously and make updates accordingly.
5 out of 5
by A traveller

Perfect for one-night stay

Posted Oct. 17, 2023 on Hotels
Went for college family weekend and it was a great location to stay. A little off the beaten path from where I was going but I do not mind driving back roads especially in scenic Western Mass. Manager was friendly, professional and the booking, check-in etc. were great. Right off the road but quiet enough. It is a motel so you pull up your car open the room door and your room is right there. It smelled a little musty otherwise all was excellent. Would stay there again.
2 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 15, 2023 on Expedia
4 out of 5
by A traveller

Posted Oct. 15, 2023 on Hotels
Service was pleasant and room was clean.