Ratings based on 942 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Feb. 2, 2024 on Hotels
by A traveller
Posted Jan. 29, 2024 on Hotels
by A traveller
Posted Jan. 3, 2024 on Expedia
Two words: bed bugs! Discovered them late at night, requested a new room; they then tried to move me to a room right across the hall, which i refused, and requested to be on an entirely different floor. New room had a faulty lock that required me to get the key reset just about every time I went back in my room, which was beyond annoying. One manager took only $100.00 off of my first night, the other, head manager, at checkout, assured me he’d contact me after eco lab came out and inspected the property, told me I’d hear back about a week after my stay, which was in October btw, never heard anything nor were ANY of my calls to them returned. Very disappointing stay to say the least. Requested a full refund, which the property denied! Overall lack of customer service, and again, bed bugs! I will never stay here again, stay at your own risk.
by A traveller
Posted Jan. 3, 2024 on Expedia
by A traveller
Quiet
Posted Jan. 1, 2024 on HotelsVery quiet!
by A traveller
Posted Jan. 1, 2024 on Expedia
by A traveller
Posted Dec. 31, 2023 on Expedia
First time staying at this hotel - while my wife and I visited Christmas Town at Busch Gardens, the staff was very nice! Excellent customer service, the room was clean, and the breakfast was excellent. I highly recommended to anyone visiting Williamsburg, to stay at this hotel! 10/10 recommend, thank you!
by A traveller
Posted Dec. 30, 2023 on Expedia
by A traveller
Posted Dec. 30, 2023 on Hotels
