Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Bel environnement
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Social Media Support , Gestion de l’hôtel
Hi Diane, Thank you very much for your feedback and thank you for choosing the Westgate Historic Williamsburg Resort. We can't wait to see you again!Best Wishes,Social Media Support
par un voyageur
Publié le 26 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Westgate Resorts, Gestion de l’hôtel
Thank you for rating the Westgate Historic Williamsburg Resort. We are glad you enjoyed your time with us, and we invite you to visit again soon! Sincerely, Trina
par un voyageur
Publié le 14 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2019 par Westgate_CustomerCare, Gestion de l’hôtel
Nicolas, thank you for your rating. We are glad you enjoyed your time with us and we invite you to visit again soon!
Regards,
Sam
par un voyageur
Séjour agréable.
Publié le 1 mai 2019 sur HotelsTrès bien situé. J'y retournerais si je devais retourner à Williamsburg.
par un voyageur
Publié le 28 mai 2024
The pictures are deceptive, the property where I stayed was in the back last row of the property. The room was not up to the standards that I am used too. It was clean, the room didn't smell too- good (rug).
Very outdated
par un voyageur
Publié le 5 mars 2024 sur Hotels
par un voyageur
Publié le 3 mars 2024 sur Expedia
I booked what was perceived to be a normal hotel room..but in reality we were 2 buildings away (in between and behind two restaurants) the window in the room looking out lead right to the dumpster and to the back parking lot of the one restaurant, my husband looked in, and he walked out and checked out… we went to another hotel near by. There was nothing we saw that was close to “resort” style… other than the pictures online. Maybe I need to look at ALL pictures. Staff was rude when we wanted to check out. The only nice person helped me find the bathroom to change out 8 month old son. This is not a clean place for a baby.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Social Media Support , Gestion de l’hôtel
Hi Carlyn, We're deeply sorry to hear about your disappointing experience during your recent stay. It's disheartening to learn that the room location and view did not meet your expectations and that you encountered challenges with the staff. We understand the importance of a comfortable and pleasant stay, especially when traveling with a young child, and we apologize for falling short of providing that for you. Your feedback is taken seriously, and we will address these concerns internally to ensure improvements are made. We apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Social Media Support , Gestion de l’hôtel
Hi Loren, Thank you for visiting us at the Westgate Historic Williamsburg Resort. We are disappointed to see you did not have the exceptional vacation experience we strive to provide all our visitors. We hope to have another opportunity to welcome you in the future to not only meet but exceed all your expectations.Best Wishes,Social Media Support
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Social media support, Gestion de l’hôtel
Hi Carly, Thank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support
par un voyageur
getaway
Publié le 26 févr. 2024 sur Hotelsroom was very clean but did not like the
king bed setup was low to floor.
