Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Une escale avec très bon rapport qualité prix !
Publié le 23 déc. 2019 sur HotelsÉtablissement propre, calme avec confort. Un personnel accueillant au service du client.
Dommage qu'il manque une réactualisation de la carte des menus proposés. Beaucoup de produits proposés à la carte absent et indisponible.
par un voyageur
Publié le 9 mars 2024 sur Expedia
It was a very small room with air conditioning that unfortunately didn't cool and the shower tray was broken. All in all, I didn't like it that much. The highlight was the restaurant with a small garden.
Commentaires de Gestion de l’hôtel
15 mars 2024 par El-Roy Potgieter - Group COO, Gestion de l’hôtel
Thank you for expressing your concerns as well as highlights of your stay.Reports did advise you kindly flagged the matter to staff, who did then initiate the escalated maintenance protocol. We are grateful for your support and have managed to improve our room check protocol prior guest arrival based on your feedback.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
The restaurant menu and dining area is top notch. The rooms are okay, value for money. Staff was helpful.
However, there is no pool as advertised.
Commentaires de Gestion de l’hôtel
15 mars 2024 par El-Roy Potgieter - Group COO, Gestion de l’hôtel
Thank you for taking the time to share your mostly review.We apologize for the percieved misrepresentation. After removing the pool we updated our platforms, however, subsequent to your review discovered some images were still available online. After engaging, we have managed to get most of those historic images removed within our influence.Thank you for bringing this to our attention.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
The property is amazing, great space to be. The room is so comfortable and good place to be with family. The kids have a they own space where they can play. If I have to go back to Windhoek with family, that will be the first place to think.
Thanks for the hospitality.
Commentaires de Gestion de l’hôtel
15 mars 2024 par El-Roy Potgieter - Group COO, Gestion de l’hôtel
Thank you André.It is fantastic to hear your expectations were met and that you were able to offer your family a great experience with us.I will share your feedback with the team to serve as inspiration to keep up our standards.Look forward to hosting you and the family again. Until then, safe travels.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
par un voyageur
Publié le 3 janv. 2024 sur Hotels
par un voyageur
Publié le 7 nov. 2023 sur Hotels
par un voyageur
Publié le 13 déc. 2020 sur Expedia
The door was difficult lock my room had to be changed and secondly
par un voyageur
Corona is the excuse not to clean the room!!!
Publié le 26 oct. 2020 sur HotelsThe food in the restaurant was good and the service too. We did not know we should ask for our room to be cleaned in a hotel so we ended up with an unclean room. According to the assistant manager the price on the web were too low to include breakfast but they forgot to change it. Will not be back.
The aircon also had a virus and did not work properly.
par un voyageur
Publié le 1 mars 2020 sur Expedia
All was good. The restaurant was excellent! Nice setting inside and out in garden.
