Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No Longer a Hotel, still being listed
Publié le 17 juin 2022 sur HotelsThis property is no longer a hotel but a asylum seeker property. It is still listed on Hotels.com
par un voyageur
Publié le 14 déc. 2020 sur Expedia
Place was very noisy banging doors day and night some one playing a guitar in room at night time 10pm people taking very load
Commentaires de Gestion de l’hôtel
16 déc. 2020 par Leo, Gestion de l’hôtel
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Barbara
par un voyageur
Publié le 18 août 2020 sur Hotels
Unfortunately our stay wasn't great. OYO Central office moved us to another OYO guesthouse, but didn't bother telling us or Hotels.com. It was an absolute headache for the guesthouse owner of Vale Lodge to sort out. OYO Central office were rude to both us and the guesthouse owner and even tried to insist we pay again and try and get a refund off Hotels.com! The guesthouse owner was friendly and helpful and Hotels.com did a great job of sorting out the mess. The place wasn't the cleanest however which is concerning during the current pandemic and I wouldn't stay with an OYO chain again because of their appalling customer service. The guesthouse is about a 15/20 minute walk to the main town so a good location for most attractions.
Commentaires de Gestion de l’hôtel
19 août 2020 par Cheshta, Gestion de l’hôtel
Sorry to hear this, Julie! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jacob
par un voyageur
Publié le 9 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2020 par Ammy, Gestion de l’hôtel
Hi Koshla, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ammy
par un voyageur
Clean
Publié le 8 mars 2020 sur HotelsAmazing stay clean services would recommend
Commentaires de Gestion de l’hôtel
11 mars 2020 par Ammy, Gestion de l’hôtel
Thanks for applauding. We would love to stay updated and posted with your future reviews as well. Regards, Ammy
par un voyageur
Publié le 14 janv. 2020 sur Hotels
par un voyageur
Good stay
Publié le 29 déc. 2019 sur HotelsGood location for where we needed to be.
Commentaires de Gestion de l’hôtel
30 déc. 2019 par Joey, Gestion de l’hôtel
Thank you for your sweet words, Phillip! We hope to give you a consistent service every time. Regards, Joey
par un voyageur
Publié le 2 déc. 2019 sur Hotels
Very nice, clean room. Friendly and helpful owner.
Commentaires de Gestion de l’hôtel
3 déc. 2019 par Cheshta, Gestion de l’hôtel
Hi, Monika! Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta
par un voyageur de Canada 🇨🇦
Publié le 10 nov. 2019 sur Expedia
Free parking and was within walking distance to good eating as well as a convenience store
Commentaires de Gestion de l’hôtel
12 nov. 2019 par Ammy, Gestion de l’hôtel
Great to hear this, Peter! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.
par un voyageur de Port Macquarie Australia
Publié le 6 oct. 2019 sur Wotif
Room was small but clean and suited our needs as we just needed a bed for the night and off street parking.
Commentaires de Gestion de l’hôtel
6 oct. 2019 par Barbara , Gestion de l’hôtel
Hey, Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Barbara
