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Comfort Suites Hanes Mall

2.5 star property
Winston-Salem guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Suite, Multiple Beds, Non Smoking
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(87 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(117 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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WoodSpring Suites Winston-Salem near Hanes Mall

Winston-Salem
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 291 reviews
The price is CA $115
CA $130 total
includes taxes & fees
Mar 1 - Mar 2
WoodSpring Suites Winston-Salem near Hanes Mall

About the area

Winston-Salem

In shopping district.Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Wilkes Regional. Adventure Landing Winston-Salem and Novant Health Medical Park Hospital are also within 2 miles (3 km).

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Wilkes Regional - 11 min walk - 0.9 km
  • Adventure Landing Winston-Salem - 15 min walk - 1.3 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Novant Health Medical Park Hospital - 3 min drive - 3.0 km

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪The Cookie House - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Winston-Salem guestrooms with comfy beds
Comfort Suites Hanes Mall offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 947 square feet (88 square meters) and includes conference space. The business-friendly Comfort Suites Hanes Mall also features coffee/tea in a common area, dry cleaning/laundry services, and express check-out. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 947 sq ft of conference space
  • 88 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,000 reviews
The price is CA $103
CA $116 total
includes taxes & fees
Mar 25 - Mar 26
Best Western Plus Hanes Mall Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 23 and close September 07.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room and staff were great! Bed was very comfortable and clean. Would recommend to anyone!!
Stayed 1 night in Nov 2025

4/10 Poor

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to my room and there were multiple roaches in plain sight (I even took pictures). I cancelled my stay and went elsewhere. They took my money for the first night. EVEN THOUGH THEY HAD LITERAL COCKROACHES IN THEIR HOTEL. I lost over a hundred dollars. Will never stay at a Comfort Inn again.
ROACHES!!!!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean and had many amenities. The breakfast was a little limited but was very good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Niles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet didn’t work No soap Dirty underwear left in corner of room Nowhere near a 9.0 rating
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like weed in the whole second floor, neighboring rooms stomping and slamming doors until 4am, exterior very dirty
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room very clean! Staff friendly! Breakfast area clean and food was good!
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable bed hot shower. Staff very friendly and accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

William E

Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great. Beds were not comfortable though.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service
Staff was very nice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great service clean rooms
Stayed 1 night in Nov 2025

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and I have never had any problems. The room is clean and the staff are very friendly and helpful.
Stayed 2 nights in Nov 2025

2/10 Terrible

Samorian

Didn’t recieve a room
Stayed 1 night in Nov 2025

4/10 Poor

Gloria

Business traveller
Liked: Cleanliness
Other guest smoking dope in room across hall very loud abrasive language cops had to come to remove them .
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel. Staff was very friendly. Easy to find right off the highway with lots of shopping and dining options around.
Stayed 2 nights in Nov 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The room I was in had a smoky smell, like it had been in a fire. The curtain blinds wouldn't close completely so a lot of light got into the room at night, making it hard to sleep. It took about 3 minutes for the water to heat up for the shower. The complementary breakfast was just meh, would rather have a Bojangles biscuit. Staff was very helpful and friendly throughout the weekend.
Stayed 2 nights in Nov 2025

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service
AC kept the room cool, clean linens, friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities
Everything was great, as always
Stayed 1 night in Nov 2025

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness
room was clean and in good shape. Bed was too stiff. Breakfast food terrible
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward T, Stuart

Stayed 2 nights in Oct 2025

6/10 Okay

Marie

Travelled with partner
Okay hotel
Stayed 2 nights in Oct 2025