Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DARIEN
Publié le 29 mars 2024
To cold in alleys and water parke
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Oscar,Thank you for taking the time to leave us a review. Based on your rating, it seems you enjoyed your overall experience! That said, guest comfort is of the utmost concern to us, so your feedback about temperature will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon.Guest Services Team
par un voyageur de hoffman estates
Publié le 4 mars 2024 sur Expedia
par un voyageur
Publié le 4 mars 2024 sur Hotels
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur de Jacksonville
Publié le 3 mars 2024 sur Expedia
Check in awful. Garden View = parking lot dumpster, balcony room over parking lot and slider only opens 1’. Old dates TV and tub. Room for $259 = $445 after adding taxes, fees and more fees. A true 2 star experience.
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Dear Gary,We're sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any disappointment in the view and accommodations you received, as we always want our guests to have the best experience possible. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you. Guest Services Team
par un voyageur
Publié le 25 févr. 2024 sur Expedia
It needs major upgrades to the pool and facilities. Everything is old and outdated. Food and drinks over priced! Best place is the steakhouse.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Marcus,Thank you for choosing to stay with us during your recent trip. We're disappointed to learn about your experience and offer our sincere apologies for any inconvenience you encountered while you were here. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Guest Services Team
par un voyageur
Publié le 25 févr. 2024 sur Expedia
par un voyageur
Publié le 21 févr. 2024 sur Hotels
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Nice Family Time
par un voyageur de Woodstock
Publié le 19 févr. 2024
Great get away for the weekend when it’s cold out. Cheaper than the other indoor parks in the area and still good quality.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Timothy,It's always a pleasure hearing from our guests. We're glad you appreciated our affordable rates and that your overall stay was pleasant. The next time you're in the area, please come see us again.Guest Services Team
