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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property
Family-friendly 3-star hotel near Top Secret

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, Kitchen
Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, Refrigerator
Apartment, 2 Bedrooms, Kitchen | Laundry

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Top Secret
    ‪3 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬
  • Place, Noah's Ark Waterpark
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen

Apartment, Kitchen

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

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About the area

Wisconsin Dells

In Wisconsin Dells .You'll find Top Secret and Noah's Ark Waterpark within 3 miles (5 km) of this hotel. Also, Mt. Olympus Water and Theme Park is within 3 miles (5 km) and Crystal Grand Music Theater is within 6 miles (10 km).

What's nearby

  • Top Secret - 3 min drive - 2.5 km
  • Mt. Olympus Water and Theme Park - 3 min drive - 3.3 km
  • Noah's Ark Waterpark - 5 min drive - 4.6 km
  • Christmas Mountain - 8 min drive - 6.4 km
  • Chula Vista Waterparks - 12 min drive - 10.0 km

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Grateful Shed Truckyard - ‬5 min drive
  • ‪Culver's - ‬19 min walk
  • ‪Bella Goose Cafe - Cafe On The River - ‬2 min drive
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly 3-star hotel near Top Secret
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a children's pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in a common area and an elevator. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

  • 213 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • No smoking on site
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Similar properties

Water park

Mt. Olympus Water & Theme Park Resort

  • Pool
  • Kids pool
  • Waterslide
  • Restaurant
3.5 out of 5, Good, 2,451 reviews
The price is CA $77
CA $86 total
includes taxes & fees
Oct 14 - Oct 15
Mt. Olympus Water & Theme Park Resort

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • The seasonal pool will open May 24 and close September 01.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Reviews

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 203 out of 963 reviews
Rating 8 - Good. 148 out of 963 reviews
Rating 6 - Okay. 184 out of 963 reviews
Rating 4 - Poor. 174 out of 963 reviews
Rating 2 - Terrible. 254 out of 963 reviews

Reviews

2/10 Terrible

Ira

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I bet this place was amazing back in its day, however it no longer is. The exterior is in bad shape, rooms are not in good condition, beds are terrible and need to be replaced. The exterior seasonal pool is hidden behind many other over grown and dirty ones. The inside is a far cry from a resort. Tiny lazy river, a couple small slides and a toddler pool. Hot tub jets broken. Safety issues everywhere with bathrooms partially renovated, screws and broken bulb on the ground, tile hanging off the wall. If I wasn’t exhausted I would have demanded a refund and left. Would not recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Sandra

The resort definitely needs more TLC. The room was very clean however the rest of the resort needed a lot of maintenance. The outdoor waterpark was not fully functional. The lazy river was closed down. The indoor waterpark had one water slide working and the kiddo's pool area was closed off. They also had half the lights inside the waterpark shut off. The carpet all over the resort except in the suite was old and dirty. Not a bad choice for what I paid but would definitely get more customers if a little more TLC was given.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Hotel.com should remove this hotel from their list. Manager was rude!!! Had to pay an additional $70 at check in, manager says “if you don’t like it we can cancel your reservation”. I booked 2 rooms, not even close to one another. I’m on the 3rd floor, they are on the 2nd. Website said there was a $10 fee per room for the pools and is optional. They charged each room at $20. Pools close at 8 pm, our show is done at 9pm. So why are we charged for pool fees? There was dog food on our floor and we didn’t bring a dog. I would not stay here again. Let’s see if I get any money back from their “incurred fees” in 14+ days
Stayed 1 night in Jun 2025

8/10 Good

aaron

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Doriann

Stayed 2 nights in Jul 2025

2/10 Terrible

Alison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your time and money!!!

SAVE YOUR TIME, ENERGY, AND HARD EARNED MONEY. DO NOT RESERVE HERE. After we got into our rooms from the hectic check in The smaller standard room had a broken TV in the room as well as a sign on the door (see pics) that stated the balcony was under construction and if the door was opened we would be charged $100. There was NO construction. In my King Suite the closet hinge was broken. Old coffee left in the coffee pot, dirty fridge with a spill at the bottom which was never cleaned as well as white splatter on the head board. Gross. About 4Am a fire alarm alert is going off telling the hotel guests to evacuate. I had my 8month old and elderly parents with me a long with other children and adults. After standing outside for 10minutes and not hearing any emergency sirens we called the fire department who didn't know the alarm was going off. A staff member was driving around the hotel telling guests to go back in it was a false alarm. When we asked what happened and that we called the fire dept. She acted mad and didn't give us an answer. Mind you the panel says system trouble. Police arrive on scene and let us know that the systems are not connected to any emergency services and that it is the staffs job to immediately call 911. The staff member failed to do so. Yes, I got a case number and all. Black mold on the indoor pool as well as not a hint of chlorine to keep the water clean. Lifeguards on their phones. Security panel lit up. Burnt fire alarm. Unclean bedding.
Lifeguard on his phone instead of watching the kids.
Security panel indicates problems
Burnt fire Alarm
Black mold?
Stayed 4 nights in Jun 2025

10/10 Excellent

Wesam

Stayed 1 night in Jul 2025

10/10 Excellent

TRANG

Liked: Cleanliness, amenities, property conditions & facilities
It very nice. I wish the pool open in the morning.
Stayed 2 nights in Jul 2025

6/10 Okay

Kaneshia

Travelled with family
Liked: Room comfort

Not the best but still okay

Its been some years since the last time I came and this time was not the greatest. They seem short staffed didn’t keep the halls cleaned it was a spilled red drink the entire 2 days that didn’t get cleaned. They ran out of wash cloths. They changed the hours for their pool and need alot of more Work done. It’s definitely potential there.
Stayed 2 nights in Jul 2025

4/10 Poor

Gregory

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The best part of the motel was that it was away from the tourist zone and close to the freeway. Other than that the rooms are not great. The showers were filthy. Constant screams from grown men in their rooms. When we arrived there were multiple kids playing with carts and kicking soccer balls at cars while the parents were smoking weed. This motel has a lot of potential but it just doesn’t seem safe. There’s truly no quality control going on. The second we got into our room we were looking at options to check out and ended up just staying so we weren’t out the money. The price may be cheap but it’s definitely not worth it. The worst thing about the trip was going back to the motel.
Stayed 2 nights in Jul 2025

6/10 Okay

Suheidy

Stayed 1 night in Jun 2025

2/10 Terrible

Dorothy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Kennady

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and easy to get checked in.
Stayed 2 nights in Jun 2025

6/10 Okay

Yanet

Stayed 2 nights in Jul 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The place is pretty outdated! price is good value. If the place charged more they might be able to do better job on up keep. This looks like it was a very nice place back in the day 1970 to 1980’s. Just not enough money for them to do the up keep today!
Stayed 3 nights in Jul 2025

6/10 Okay

Angelique

Travelled with family
Disliked: Cleanliness, property conditions & facilities
You can see that this hotel is trying to make improvements. Front desk staff were nice, we didn’t interact with other staff. Room was decent, bathroom was small, air conditioner was very noisy until hubby cleaned out the air filter. Entrance 3 needed a good cleaning but otherwise hallways & common areas were clean. The outdoor pool water could have used some cleaning lots of dead bugs & junk. We didn’t use the indoor pool.
Stayed 2 nights in Jul 2025

8/10 Good

Lizandria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were very uncomfortable
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria, Lockport

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stay elsewhere. I do not recommend this hotel because of the following …. Room service is not done till you check out so no clean towels and no garbage pick up. The Lazy River is out of service and extremely deteriorated. Room has no safe no telephone for front desk connection. The smell of m@riju@n@ is present in parts of the hotel. Save your money and stay elsewhere.
Unsafe entrance
Cracked glass. Totally unsafe.
Daily garbage overflow
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mop
Stayed 3 nights in Jul 2025

4/10 Poor

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The hotel is outdated theres not even microwaves in the room just one in the hallway for the whole floor. I was charged 20$ a day for the pool to just be open I told them I didnt want to use the pool and they still charged. My friend was staying in a separate room and her air didnt work we each called the front desk 10 times i walked down there around 9 pm to tell them it wasnt working. They did not show up to her room till 1 am with just her and her three small children in the room then told her there was nothing they can do. You can never find front desk help and they never answer. The door to get into the hotel was shattered and held together with tape. Honestly the room was was it was for the price the blankets sucked bring your own blankets and wipe everything down with lysol before you touch it they did not clean at all. The outside pools are all covered in dirt and you cant swim in them. Honestly 0/10 will not be staying here ever again
Stayed 3 nights in Jul 2025

2/10 Terrible

Chloe

Travelled with partner
Disliked: Cleanliness, amenities
Very noisy and there was no moment I was quiet
Stayed 2 nights in Jul 2025

2/10 Terrible

Sinceraw

Stayed 1 night in Jun 2025

6/10 Okay

Laura

Disliked: Cleanliness
Lazy river inside enjoyed it
Stayed 2 nights in Jul 2025