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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property
Family-friendly 3-star hotel near Top Secret

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, Kitchen
Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Suite, Refrigerator

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Trappers Turn Golf Course
    ‪16 min walk‬
  • Place, Top Secret
    ‪2 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen

Apartment, Kitchen

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 3
  • 1 King Bed

About the area

Wisconsin Dells

In Wisconsin Dells .You'll find Top Secret and Noah's Ark Waterpark within 3 miles (5 km) of this hotel. Also, Mt. Olympus Water and Theme Park is within 3 miles (5 km) and Crystal Grand Music Theater is within 6 miles (10 km).

What's nearby

  • Beaver Creek Springs Aquarium - 13 min walk - 1.1 km
  • Paul Bunyan's Northwoods Lumberjack Show - 15 min walk - 1.3 km
  • Trappers Turn Golf Course - 16 min walk - 1.4 km
  • Top Secret - 2 min drive - 2.5 km
  • Mt. Olympus Water and Theme Park - 3 min drive - 3.3 km

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Culver's - ‬19 min walk
  • ‪Bella Goose Cafe - Cafe On The River - ‬2 min drive
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk
  • ‪Showboat Saloon - ‬3 min drive

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly 3-star hotel near Top Secret
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a children's pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in a common area and an elevator. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

  • 213 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • No smoking on site
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • The seasonal pool will open May 24 and close September 01.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 991 reviews
Rating 8 - Good. 151 out of 991 reviews
Rating 6 - Okay. 191 out of 991 reviews
Rating 4 - Poor. 176 out of 991 reviews
Rating 2 - Terrible. 261 out of 991 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Disliked: Property conditions & facilities
The facility is fairly dumpy. Smallest TV I’ve ever seen in a hotel. Toilet and shower area is only slightly larger than what you get on a cruise ship. There is 8’ between the two beds. The bathroom could have easily been made larger. I will not be back.
Stayed 1 night in Oct 2025

8/10 Good

Leatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just some ideas to update

Hotel was clean and spacious the front desk lady was courteous. With having an indoor pool and calling it a resort I thought they would have a washer and dryer available to use even it was a pay to wash and dry. They didn’t offer an onsite cafe or cafeteria with venting machines.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rachel

Stayed 2 nights in Sep 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room where we stayed was very nice and was big enough for the family, however the front deak can have quite and attitude and I was made fun of by the lifeguards for my weight at the indoor pool area. Place was great but staff wasn’t.
Stayed 1 night in Sep 2025

6/10 Okay

Jodi

Travelled with family
Disliked: Property conditions & facilities

Just ok

The Polynesian is in a good area but it's rather run down. It's sad to see that it could have been a very nice place in the past. It's very basic. We could not get extra pillows and our balcony door wouldn't open - which is a major safety concern to me.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was clean but damp. Our bed was damp. The grass near doors is knee high! Plus they charge you for pool even if you don’t use it.
Stayed 1 night in Sep 2025

2/10 Terrible

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had bed bugs. Smoke detector was just hanging by a wire from the ceiling.
Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Underwhelming

The room was very clean. They get points for that. The bed was very soft. The big problem was we had no TV for our downtime. We did have very small TV in the room... maybe 32 " at best. ...not nearly big enough for the two beds to see to begin with.They only had Roku so if you don't stream from home you can't watch anything...the problem for us though was that their Internet was too weak for streaming at all. I'm not sure why they call it the Polynesian as their was literally no theme at all except a pillar outside and a giant pile of rocks in the lobby. The grass by the room entrances needed to be mowed and we were charged $20 for a resort fee when we didn't even use the pool. We dealt with it ,but will never go back. It's 2025...update your wifi.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for families

We always have had a great experience at Polynesian Resort. It's a great value for families, especially with small kids.
Stayed 2 nights in Sep 2025

4/10 Poor

Kendra

Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like they close the pool too early. They should close lease 11 o’clock at night.
Stayed 2 nights in Jul 2025

6/10 Okay

PAUL

Travelled with family
Disliked: Amenities
Most of the waterpark resort was shut down, highly displeased
Stayed 1 night in Aug 2025

2/10 Terrible

Tamma

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I could of stayed somewhere nice i
Stayed 1 night in Aug 2025

4/10 Poor

Lorseeyee

Travelled with family
Stayed 2 nights in Aug 2025

6/10 Okay

Brennon

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the people were nice pool area was nice, but the room was not that great holes in the walls, holes in the door, to shower was broken, the toilet paper holder was broken out of the wall half of the lights didn't work no outlets where they could be used the doors that needed a key card only worked half the time
Stayed 1 night in Aug 2025

8/10 Good

Rebecca, Tomahawk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great Our room was ready right at Check-in time. Our room was clean . It's a little noisy above you people walking around you can hear very well And it would be nice if the pool was open Later And they offered some kind of breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Arifur

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is run down..door didn’t lock . Tv didn’t work..
Stayed 3 nights in Aug 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

It was so dirty, no internet, tvs broken, bugs in our room.
Stayed 3 nights in Aug 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and Bad Service

The room smelled so bad when we got in there that i requested a different so but then when we walked in the new room it had the same smell and realized it was the whole.building. thinking maybe it was mold because a chair visibly had mold on it. Then the TV didnt work because their internet sucks we had to use out hotspot. Then simply becauae we had no choice we extended the room but the manager came and kicked us out saying it smelled like marijuana which was a lie because we didnt have any. We had to spray perfume to cover up the nasty room smell. I'll never stay there again.
Stayed 1 night in Aug 2025

4/10 Poor

Mairetta

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Horrible stay, never book here again.

I had to pay a 50 dollar security deposit and an extra 20 dollars so my son could use the pool with our stay. The pool was suppose to be included with the stay of the price that was on here when i booked it. Then on top of that toliet paper holder in bathroom comes right out of wall not screwed in wall at all. I also couldnt take a shower due to the shower head leaked bad and there was no pressure really and also the shower head wouldnt stay up for people that are tall. So therefore i couldnt shower there on my stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Yessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio no tenían hielo y la alberca de afuera sucia muchos insectos muertos en el agua, el jacuzzi no funcionaba
Stayed 2 nights in Aug 2025

6/10 Okay

Alexandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall it was okay, not great. The outside looked pretty rundown, and the inside hallways as well. The rooms themselves weren't terrible, but half of our lights and outlets in the bedroom didn't work. Also, they didn't have posted hours for the pools, and when asked, they didn't open the pool until after checkout time, which kind of seemed like a money grab to get an extra $20 for late check out in order to use the facilities. I would not come back, but it wasn't the worst experience I ever had. The staff was pleasant enough.
Stayed 1 night in Aug 2025