Note fondée sur 69 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
93 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Clean and tidy
Commentaires de Gestion de l’hôtel
9 mars 2024 par Elynlv, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Xiamen-Haicang. We are very delighted that you generally enjoyed our overall image, especially for the clean room. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
5 sur 5
par un voyageur

Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Elynlv, Gestion de l’hôtel
Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
1 sur 5
par un voyageur

Bonito hotel, pero el aire acondicionado no enfria

Publié le 14 nov. 2023 sur Hotels
El hotel muy bonito, pero pésima noche porque el aire acondicionado apenas enfriaba. Y aunque me dijeron que en media hora se solucionaba, no fue así. La habitación seguía a 28 grados centígrados. Inaceptable para un hotel de esta categoría.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Elynlv, Gestion de l’hôtel
Dear guest, thank you for taking the time to complete your comment and we sincerely apologize for the inconvenience for during your stay. We will keep maintaining the facilities before guest check-in daily. Yours sincerely,
4 sur 5
par un voyageur

Publié le 5 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Elynlv, Gestion de l’hôtel
Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
4 sur 5
par un voyageur

Publié le 29 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par Elynlv, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Xiamen-Haicang. We are very delighted that you generally enjoyed your stay. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
3 sur 5
par un voyageur

Publié le 27 juill. 2023 sur Hotels
In general location and service are ok , but service person at counter need to do training. Hotel did not consider the customers who locked at hotel due to weather problem, but only take hotel and staffs easy job into consideration.
Commentaires de Gestion de l’hôtel
10 août 2023 par Elynlv, Gestion de l’hôtel
Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. And we also thank you for your recommendation. Look forward to your next visit to us. Yours sincerely,
5 sur 5
par un voyageur

Publié le 5 juin 2023 sur Hotels
Good location
Commentaires de Gestion de l’hôtel
6 juin 2023 par Elynlv, Gestion de l’hôtel
Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
5 sur 5
par un voyageur

Publié le 16 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2023 par Elyn, Gestion de l’hôtel
Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
5 sur 5
par un voyageur

Publié le 19 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2022 par Elyn, Gestion de l’hôtel
Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We look forward to welcoming you back soon for another memorable stay.
4 sur 5
par un voyageur

4 nights WE

Publié le 9 déc. 2020 sur Hotels
Good hotel if you like long walks/run outside. Vivian (bfast area) did great service! ;-)
Commentaires de Gestion de l’hôtel
10 déc. 2020 par Elynlv, Gestion de l’hôtel
Thank you for your good comment. We are glad to know that we have made your stay as enjoyable as it should be. We are honored to know that you satisfy our service, especially the team member Vivian. Your admiration will stimulate her to offer better service to every guest. We look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang “where the little things mean everything!”