Ratings based on 80 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 30, 2023 on Expedia
Staff not available or when have questions getting answers always I don’t know. Not recommend to family and friends.
by A traveller
All good nothing to complaint
Posted Nov. 23, 2023 on Hotelsby A traveller
Posted Oct. 12, 2023 on Hotels
by A traveller
A good place to stay in the national holiday
Posted Oct. 8, 2020 on HotelsOverall I enjoyed my stay. There were some events during the holiday season, and the restaurant was having a long line, but the food was great. There's a small garden at the back that you can take a short walk, which is really nice.
by A traveller
Very happy
Posted Dec. 31, 2019 on HotelsOver my few weeks in China, this was without a doubt my favourite hotel. I had a great view. The staff were truly professional. They happily extended my checkout a couple of hours at no cost to suit my travel plans. I will go out of my way to stay here in future.
by A traveller
Posted Nov. 5, 2019 on Hotels
by A traveller
Posted Oct. 28, 2019 on Expedia
I was misleading with the previous review in this Shangri La, the reception staff was bad, I booked and paid for a room with lake view requested higher floor, but it end up the room was on the 9th floor. In China, all 5 stars hotels are strictly nonsmoking, but we found everywhere in the main lobby, the lift lobby and even inside the lift are with cigarette end?? I would never ever suggested anyone to choose for this hotel. I would never go again, I rather even prefer to stay at the Ramadan, Yangzhou.
by A traveller
Posted Sep. 10, 2019 on Expedia
This is a beautiful property offered at a great value. Excellent and quiet location. Two minor observations: 1) Please check that all room electrical outlets are functional, and, better, equip them for international plugs as well. 2) The breakfast buffet is nice but dishes are often cold because they are not properly covered (lid).
In any case, I will gladly return to the Shangri-La on my next visit to the very pleasant city of Yangzhou, Jiangsu.
Comment from Hotel Management
Sep. 11, 2019 by Communications Manager, Hotel Management
Dear Guest,
Thank you very much for your positive comment feedback with us at Shangri-La Hotel, Yangzhou.
It’s great to hear that our quality accommodation was helpful during your stay. We will continuous enhance and shape our facilities and service in delivering a truly memorable and authentic experience to our guests.
Hope to welcome you again in the near future!
Sincerely,
by A traveller
Posted Sep. 2, 2019 on Hotels
Comment from Hotel Management
Sep. 5, 2019 by 传媒部经理, Hotel Management
尊敬的宾客，感谢您在百忙之中给我们发来了评论。再次感谢您的信任选择了扬州香格里拉大酒店，希望我们的服务可以为您留下难忘的入住体验。我们会继续的努力让每一位到店的客人都享受到优质的服务。真挚的欢迎您下次能继续选择扬州香格里拉大酒店。
by A traveller
Posted Aug. 31, 2019 on Hotels
Comment from Hotel Management
Sep. 5, 2019 by 传媒部经理, Hotel Management
尊敬的宾客， 感谢下榻扬州香格里拉大酒店。很高兴您在扬州数百家酒店中选择了我们，希望此次入住给您留下了美好的体验。扬州作为一座历史文化古城，可供世人游览观光的景点很多，非常适合游客小住三五天慢慢体味。置身湖景房可鸟瞰明月湖旖旎风光，置身城景客房亦将体育公园全貌和火车站美景净收眼底。酒店离火车站近5分钟车程！真挚的欢迎您下次能继续选择扬州香格里拉大酒店！
