Ratings based on 41 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 19, 2020 on Expedia
It was ok, but had difficulties checking at the hotel
by A traveller
Bad Experience
Posted Mar. 11, 2020 on HotelsThis place is NOT worth a dime of what you pay, rooms are not clean, bathrooms cracks, roaches and the services are the worst I have encountered in my entire travel history. After traveling all day and arrived the hotel at 1am in the morning, I requested for water to give to my 11months old baby at 1 am and the receptionist replied this is not a 5 star hotel, I had to go out of the hotel in the dark to buy water.
The following day, when we returned from our town visit, our rooms were not cleaned, we requested for towels to shower, the receptionist said they can not give us any towels, that they had none left. After I called Hotels.com customer service and they communicated with the hotel, towels were brought to our rooms.
Although the hotel has a nice location, I do not advice anyone to book this hotel, the cleaning is bad, the services are horrible. There is no supervisor in the building for complains.
by A traveller
Posted Nov. 21, 2019 on Hotels
Amazing and wonderful!
Comment from Hotel Management
Dec. 6, 2019 by Le responsable des Réservations., Hotel Management
Chère Anne,
Nous sommes heureux que vous ayez trouvé satisfaction dans notre établissement.
Nous serons également ravis de vous accueillir à nouveau.
Votre satisfaction est notre priorité.
by A traveller
Posted Apr. 28, 2019 on Expedia
Comment from Hotel Management
Apr. 29, 2019 by The Reservation Team Manager, Hotel Management
Thank you for your feedback,
We're happy you enjoyed your stay in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
by A traveller
Posted Feb. 18, 2019 on Hotels
Comment from Hotel Management
Mar. 3, 2019 by The Reservation Team Manager, Hotel Management
Hello Charles,
Thank you for your reviews.
Your observation are taken into account.
Your satisfactio is our priority.
by A traveller
Decent hotel for Yaounde.
Posted Aug. 8, 2018 on HotelsIt’s a good well priced hotel for YDE.
I’ve been staying here on and off for 7 years. Located centrally and easy to get around town . Hotel has private taxis if you need them too. Breakfast ok but even though I always book a double room for me and my daughter, the hotel always insist only one breakfast is included. Very strange by western standards . Overall very good.
Comment from Hotel Management
Aug. 15, 2018 by The Reservation Team Manager, Hotel Management
Dear Ian,
We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
Recommended
for Everyoneby A traveller from UK
Yaounde hotel
Posted Feb. 25, 2018 on ExpediaGood location, staff friendly there is a restaurant on fifth floor with a terrace. Good place to breakfast, evening meal and work. WiFi tempremntal.
by Vaibhav from India
Pathetic hotel
Posted Oct. 15, 2017 on HotelsExtremely disappointing experience. The room was dirty and there were cockroaches in my room. Inspite of paying equivalent of of a Deluxe room I was given a small shabby room. The fault was equally from Hotels.com side also.
by Ian
Value for money and secure.
Posted Jul. 2, 2017 on HotelsI have stayed here over the last 6 years. It's location Suits me and my young daughter is always made welcome by staff.
Comment from Hotel Management
Jul. 10, 2017 by Hotel La Falaise, Hotel Management
Dear Ian,
Thank you for your feedback,
We're happy your daughter and you were satisfied once more in our property.
We'll also be happy to welcome you again.
Feel home with us.
Recommended
for Everyoneby A traveller from Cairo, Egypt
Not The Ritz, But A Good Value To Be Sure
Posted Apr. 23, 2017 on Expedia
Pros: Inexpensive, functional hotel with good breakfast, beautiful rooftop views of Yaounde and pleasant, helpful staff
Cons: Shower head sits low for somebody like me over 6'.
Location: Location was not the Champs d'Elysee but taxi and motos are plentiful to get you around.
I stayed at a more expensive and higher-rated Yaounde hotel than the Tou'Ngou, but the latter is a very good value that offers wonderful views from its rooftop dining space. The breakfast was also better at the Tou-Ngou; the rooms are clean and the A/C works fine. Also, the staff at the Tou'Ngou was a step up from its competitor.
Comment from Hotel Management
Apr. 25, 2017 by The reservation team., Hotel Management
Dear Ron,
thanks for your feedback. We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
